Fleet Operations Specialist

About the role

We are looking for a highly organized and customer-focused professional to join our DOT Compliance & Safety team. This role is primarily communication-driven, with approximately 95% of the time spent coordinating rental trucks via phone and messaging platforms. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced environment.

Responsibilities

• Act as the primary point of contact for drivers and rental agencies to coordinate and schedule rental trucks.
• Assist in ensuring compliance with DOT safety standards and documentation requirements.
• Maintain and update driver qualification records and compliance systems in accordance with DOT regulations.
• Provide courteous, reliable support through phone and digital communication platforms.
• Collaborate with drivers, vendors, and internal teams to resolve issues efficiently.

Qualifications

• Strong verbal and written communication skills.
• Proficiency in Microsoft Excel and digital filing systems.
• Excellent organizational and customer service abilities.
• Willingness to learn and apply DOT regulations (training provided).

Preferred Experience

• Background or familiarity with transportation, logistics, or DOT compliance.
• Experience with driver qualification files and safety documentation.

Pay

The typical base pay for this role across the U.S. is $20.00 - $20.00 per hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience.

Benefits

Full-time employees are eligible to select from different benefits packages. Packages may include:

• Medical, dental, and vision benefits
• Health savings accounts with qualified medical plan enrollment
• 10 paid days off
• 3 days paid bereavement leave
• 401(k) plan participation with employer match
• Life and disability insurance
• Commuter benefits
• Dependent care flexible spending account
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Accommodations and reimbursement for work travel
• Discretionary performance or recognition bonus

Sick leave and mobile phone reimbursement provided based on state or local law.