Fleet Operations Lead (Swing)

At Flexdrive, a subsidiary of Lyft, we're revolutionizing transportation by building the operational backbone for autonomous vehicle (AV) fleets. As a leader in fleet management, we're leveraging our expertise to enter the AV space, forming strategic partnerships with cutting-edge technology providers. We're seeking an experienced and safety-focused Operations Lead to manage morning to afternoon shift operations and ensure comprehensive safety compliance for our 24/7 AV depot in Nashville, Tennessee.

About the role

Reporting to the Operations Manager, AV Deployment, this critical role bridges operational excellence with rigorous safety standards. You will serve as the primary on-shift leader responsible for team management, incident response, and maintaining compliance with all partner and regulatory requirements. This position requires a unique combination of operational leadership, safety expertise, and the ability to manage complex compliance requirements while maintaining high team performance.

Schedule

This role supports 24/7 AV depot operations and requires availability to work day shifts, with hours scheduled between 6:30 AM - 9:30 PM. Specific shift times and schedules will be determined based on operational needs and may include weekends and holidays.

Responsibilities

• Shift Leadership & Team Management:
  • Lead and oversee all depot operations during assigned shifts, managing team performance, task allocation, and workflow optimization to meet fleet availability targets and SLAs.
  • Conduct regular one-on-ones, performance reviews, and coaching sessions while fostering a culture of continuous improvement and safety-first mindset.
  • Maintain real-time updates of staff availability, coordinate shift handovers, and ensure adequate coverage for all critical depot functions including cleaning, charging, calibration, and maintenance support.
  • Serve as primary escalation point for urgent operational issues, coordinating with partner support teams for fleet-wide events, safety incidents, or disruptions affecting three or more vehicles.
• Safety Compliance & Risk Management:
  • Implement Safety Risk Management Program aligned with partner requirements, including hazard identification, risk assessment, and mitigation strategies.
  • Ensure all depot operations meet OSHA, EPA, and partner-specific EHS standards, including implementing 30+ safety programs from hazardous materials handling to emergency response protocols.
  • Lead incident response within 30-minute SLA, conducting root cause analysis, implementing corrective actions (CAPA), and submitting preliminary reports within 24 hours per partner standards.
  • Maintain documented compliance with all AV regulatory requirements, coordinating with local, state, and federal authorities while ensuring all reporting obligations are met.
• Training & Quality Assurance:
  • Ensure all personnel maintain active qualifications per partner requirements, tracking monthly verification of training status through the partner's learning management system.
  • Coordinate and deliver safety-specific training including Emergency Action Plan (EAP) drills, hazmat handling, and role-specific safety protocols.
  • Conduct regular compliance audits of standard operating procedures (SOPs), implement quality control measures, and maintain a tiered documentation system for all safety and operational records.
  • Analyze safety performance indicators (SPIs), identify trends, and implement process improvements to enhance both safety and operational efficiency.
• Operational Excellence & Communication:
  • Monitor and optimize KPIs including vehicle uptime, task cycle times, fleet utilization, and safety metrics while maintaining detailed shift reports and handover documentation.
  • Manage relationships with third-party service providers, ensuring all vendors meet partner safety and compliance standards during depot operations.
  • Maintain and execute Emergency Action Plans (EAP), conduct annual drills, and ensure all personnel are trained on emergency procedures and evacuation protocols.
  • Interface with partner support teams, coordinate with other shift leads, and ensure seamless 24/7 operational continuity through effective communication and documentation.

Requirements

• 2+ years of experience in operational management roles within safety-critical environments (transportation, logistics, automotive, or manufacturing preferred).
• 3+ years of experience in safety management, EHS compliance, or risk management with demonstrated success implementing safety programs in 24/7 operations.
• Proven track record of leading teams in high-pressure, time-sensitive environments while maintaining strict safety and quality standards.
• Demonstrated expertise in regulatory compliance, audit management, and maintaining documentation for compliance verification.
• Strong understanding of fleet operations, vehicle maintenance workflows, and logistics management in multi-shift environments.
• Experience managing vendor relationships and ensuring third-party compliance with operational and safety standards.
• Exceptional communication skills with ability to interface with multiple stakeholders, from frontline staff to executive leadership and regulatory bodies.
• Valid driver's license with clean driving record; OSHA 30-hour certification preferred or willingness to obtain within 90 days.

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled.
• Mental health benefits.
• Family building benefits.
• Child care and pet benefits.
• 401(k) plan with company match to help save for your future.
• 12 observed holidays plus discretionary paid time off for salaried team members; 15 days paid time off for hourly team members.
• 18 weeks of paid parental leave for biological, adoptive, and foster parents.
• Subsidized commuter benefits.
• Monthly Lyft credits and complimentary Lyft Pink membership.

Pay

The expected base pay range for this position in the Nashville area is $50,180 - $62,730, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.