Fleet Lead

About the role

The Fleet Lead oversees the daily operation, safety, and efficiency of the company's fleet vehicles and drivers. This role coordinates vehicle maintenance, inspections, scheduling, and compliance with company policies and regulatory requirements. The Fleet Lead serves as a key point of contact for drivers and internal teams to ensure all local deliveries are completed on time, promotes safe driving practices, and supports continuous improvement in fleet performance and cost control.

Responsibilities

• Coordinate and track preventive maintenance, repairs, inspections, registrations, and licensing for all fleet vehicles.
• Plan and optimize daily driver routes to ensure timely deliveries, efficient use of resources, and reduced fuel and labor costs.
• Serve as primary point of contact for drivers regarding vehicle issues, assignments, and safety concerns.
• Oversee vehicle inspections and ensure deficiencies are addressed promptly.
• Maintain accurate fleet records, including maintenance logs, mileage, fuel usage, and accident reports.
• Investigate and document accidents, damage, or safety incidents and coordinate repairs and insurance claims.
• Work with service providers to manage maintenance and control costs.
• Train drivers on proper vehicle use and safe driving practices.
• Process orders to completion through the accounting program (NetSuite).
• Communicate with the sales team for order priority, questions, accuracy, and customer notifications.
• Serve as backup support for other leads in the Warehouse.
• Serve as backup support for deliveries when needed.
• Maintain a clean and organized work area.
• Perform other tasks as assigned.

Requirements

• Strong leadership skills and driving experience.
• Exceptional verbal and non-verbal communication skills.
• Prioritization and time management skills.
• Organization and attention to detail.
• Positive attitude and teamwork.
• Customer service experience.
• Multi-tasking and comfort in a fast-paced environment.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Experience in LTL Freight & UPS, USPS small parcel shipping.
• Knowledge of shipping rules, regulations, classifications, and manifests.
• Forklift experience.
• Experience safely operating sprinter vans and box trucks.
• Maintain a valid driver's license and DOT physical.

Physical Requirements

The following physical activities are required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Continuously required to talk or hear.
• Frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands or arms.
• Occasionally required to sit.
• Ability to lift and move at least 50 lbs.
• Ability to operate a pallet jack and forklift.
• Moderate noise level in the work environment.