Fleet Manager - Waukegan, IL

About the role

Manages the day-to-day operation of multiple locations, teams, and customer-facing delivery operations across an assigned U.S. region. Scope may include distribution operations, transportation and fleet execution, and third-party logistics partners.

Responsibilities

• Develop and execute the regional operating plan, sponsoring continuous improvement initiatives, and delivering performance outcomes across service, safety, cost, and quality for U.S. home patient delivery operations.
• Own operating performance for the region, including service reliability, safety, quality, cost, and productivity metrics.
• Manage third-party logistics and transportation partner performance, including SLAs, issue resolution, and performance reviews.
• Sponsor and govern continuous improvement initiatives to improve safety, service, efficiency, and cost-to-serve.
• Lead, coach, and develop site leaders and teams, including performance management, staffing, training reinforcement, and engagement.
• Ensure operational compliance and audit readiness in partnership with Quality, Training, and HR.
• Partner cross-functionally with Customer Care, Distribution, Planning & Deployment, Transportation, Tech Support, Credit & Collections, and Sales.
• Provide forecasting and budget inputs for the assigned region, including labor, transportation spend, and operational investments.

Requirements

• Demonstrated leadership experience in multi-site, customer-facing logistics, distribution, fleet, or delivery operations.
• Strong analytical capability with experience managing KPIs, cost drivers, and operational performance trends.
• Prominent project leadership and execution, with the ability to sponsor and sustain improvement initiatives.
• Strong communication and stakeholder management skills across cross-functional partners.
• Working knowledge of ERP, WMS, and TMS environments.

Qualifications

• Bachelor’s degree preferred; equivalent combination of education and experience considered.
• Minimum of 5+ years of progressive experience in transportation, logistics, distribution, or customer-facing delivery operations.
• Demonstrated experience overseeing multiple locations and leading teams or leaders.

Skills

• Leadership
• Project Management
• Communication
• Operational Excellence
• Continuous Improvement
• ERP, WMS, TMS Knowledge

Benefits

• From Day 1: Paid Time Off and Paid Holidays
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retail Savings Plan
• Flexible Health Care Spending Accounts
• Education Assistance Plan

Pay

The estimated base salary for this position is $80,000 to $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors.

Schedule

Not specified.