Fleet Manager 2nd Shift

Essential Duties & Responsibilities

• Maintains CTPAT geofencing and takes immediate action on out-of-route alerts.
• Dispatches load information and communicates customer expectations to operators.
• Answers load-related questions for contractors via LME, email, and phone.
• Tracks, traces, and reports positions and ETA updates to customers.
• Plans available loads and trucks to cover broken down or uncovered loads.
• Handles maintenance functions, including roadside breakdown assistance and creating work orders.
• Manages fleet productivity using key performance indicators.
• Communicates fleet needs with internal partners, such as Load Planner.
• Advocates for drivers and communicates with internal partners about load opportunities.
• Notifies CSR and planners if assistance is needed to resolve issues.
• Notifies the after-hours Safety team of accidents or emergencies.
• Communicates with internal partners about changes to loads.

Qualifications

• High School Diploma or GED; bachelor's degree preferred or equivalent work experience.
• Excellent communication skills, verbal and written.
• Strong problem-solving and critical thinking skills.
• Ability to negotiate.
• Motivated to achieve both company and personal goals.
• Proficient in Microsoft Office products, including Word and Excel.
• Able to build rapport quickly.

Pay

Total Cash Compensation: Base salary starts at $42,500 annually, with performance incentives of up to $15,000 annually.

Schedule

Remote work is not a reasonable accommodation due to the essential functions of the role requiring in-person oversight, coaching, and real-time collaboration with management and operations staff.