Fleet Maintenance Tech II

About the role

Fleet Auto Maintenance Technician II is responsible for performing inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics and other duties as assigned focusing on exceptional customer satisfaction in a cost-effective manner. The Fleet Auto Maintenance Technician II can perform more advanced repairs under the supervision of a Sr Fleet Auto Maintenance Technician or higher. The Fleet Auto Maintenance Technician II continues to learn additional advanced mechanical skills and diagnostics working as a team or individually. A successful Fleet Auto Maintenance Technician II complies with all company policies and achieves high level performance metrics.

Responsibilities

• Always follows, complies, and remains up-to-date with safe operating practices and procedures.
• Independently determine parts required for each job and order using various means provided.
• Diagnose, adjust, and repair various types of equipment including, but not limited to: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Maintain a clean and safe work environment.
• Assist in cleanup at the end of each day for tools, parts, and equipment.
• Install, maintain, troubleshoot and repair aftermarket equipment in vehicles.
• Performs maintenance and repair of different classes of vehicles or specialized trucks by troubleshooting complex hydraulic systems, diesel systems, gas systems, generators, electrical systems, hybrids, battery electric systems, and on-board computer systems.
• Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
• Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Assist other Fleet Auto Maintenance Technicians with diagnosis and repairs.
• Act with integrity, demonstrate honesty and keep commitments.
• Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
• Perform scheduled preventative maintenance ("PM"), DOT Inspections, light repairs, and diagnostics in a shop environment.
• Based upon certification levels, perform various repairs and maintenance which may include: OBDII systems, brake components, tires, tune-ups, suspension, aerial lifts, electrical systems, interior/exterior components, and aftermarket equipment in vehicles.
• Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.
• Use hand tools, precision instruments, diagnostic tools, welding equipment, lift and jacks.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued devices.
• Accurately complete DOT, PM, inspection forms and all other forms of documentation in timely fashion.
• Maintain a high level of productivity and be able to work within.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Communicate with Shop Leader and support team to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal, local, and state regulations, to include OSHA, EPA, ANSI, and DOT.
• Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
• Participate and complete all-in company required safety training.
• Adhere to company policies, processes, and procedures.

Qualifications

• High School diploma or equivalent preferred.
• Associate's Degree, BA/BS or Technical certification + up to 1 year experience or 4 years of equivalent experience in a similar capacity Technician role.
• Minimum of 3 years of experience as an Automotive Technician on light, medium, or heavy-duty vehicle repair or equivalent combination of technical education/certifications/skill/experiences.
• Knowledge of motor vehicle engines, parts, and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
• Valid DOT Medical Card or ability to obtain one prior to employment or within 72 hrs. of hire.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to determine the type of tools and equipment needed.
• Must continue training for technology and fleet changes as they occur.
• Must continue to train on OEM offered training sites to understand and stay fluent with technology changes.
• Must have a working knowledge of DOT and CDL requirements for qualifying light and medium truck applications.
• Understand the implications of new information for both current and future problem-solving and decision-making.
• Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
• Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
• Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
• Ability to work safely in a fast-paced environment.
• Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner.
• Engages in effective two-way communication with individuals and groups.
• Must be detail oriented.
• Must possess a valid Driver's License with a safe driving record required & vehicle/insurance to meet transportation needs.
• Must be able to obtain Class A or B Operator's license if required.
• Must be willing to complete a background check after an offer of employment has been made, and urine drug screen.
• Possess and supply a set of hand tools necessary to perform required job duties.
• Must be 21 years of age or older.

Preferred qualifications

• OEM training and certifications are preferred.
• Possess or able to obtain 4 ASE certifications within 18 months of employment.
• Minimum 1 year of customer service experience.
• Transmission and diesel experience.
• Battery electric vehicle experience and/or training.

Work environment

• Frequent exposure to outdoor weather conditions.
• Moderate noise level.
• Lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
• Regularly required to stand, walk, reach, talk and hear.
• Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
• Ability to lift and carry up to 75 pounds (tools, equipment).