Fleet Installation Quality Inspector

About the role

This role is responsible for monitoring and overseeing the work of the installers during overnight VAPR retrofit operations on Rivian EDV 700 vehicles. This is not an installation role — the primary focus is quality oversight, real-time observation, issue identification, and final van sign-off through PAC Pathfinder.

Responsibilities

• Circulate continuously across all active installer pairs on site throughout the shift.
• Observe installation activities in progress and verify adherence to the approved VAPR SOP.
• Identify deviations, workmanship issues, or quality concerns as they occur — not after the fact.
• Provide immediate on-the-spot correction guidance to installers when a deviation is identified.
• Keep a mental and written account of all active vans and their current installation stage.
• Issue Escalation & Containment
• Stop installation immediately if a critical issue or safety concern is identified.
• Escalate all stoppages, unresolved issues, and recurring deviations to the Site Leader.
• Support containment actions when required and verify the corrective work before re-releasing the van.
• Document all issues, observations, and resolutions accurately for reporting purposes.
• Installation Training Delivery
• Receive and complete the full VAPR installation training program prior to deployment.
• Replicate the training to the assigned installer team before operations begin at each site.
• Walk installers through the SOP, key steps, critical checkpoints, and common error points.
• Ensure all installers demonstrate understanding of the process before the first van is started.
• Reinforce training on the job when deviations or knowledge gaps are observed during the shift.
• Final Quality Check & Pathfinder Sign-Off
• Perform a final quality inspection on each completed van before keys are returned to the Site Leader.
• Verify all SOP steps were completed correctly through a visual inspection — including harness routing, bulkhead and trim reinstallation, zip tie management, and overall workmanship.
• Confirm no tools, spare parts, metal shavings, or waste materials are left inside the vehicle.
• Complete the final quality audit flow in PAC Pathfinder with required photo evidence.
• Only sign off on vans that fully meet quality standards — do not approve incomplete or defective work.

Qualifications

• 2+ years of hands-on experience in vehicle installation, upfitting, fleet retrofit, or automotive assembly.
• Solid understanding of 12V electrical systems, wiring harness routing, and vehicle trim removal/reinstallation — must be able to recognize correct vs. incorrect work.
• Strong eye for quality — able to identify workmanship issues quickly and accurately.
• Ability to manage attention across multiple simultaneous work areas without losing focus.
• Experience using digital tools or tablets for quality tracking, evidence capture, or documentation.
• Comfortable working overnight shifts in outdoor/parking lot environments.
• Ability to read and interpret detailed SOPs and work instructions.
• Clear and direct communication skills — comfortable giving correction feedback on the spot and escalating issues to leadership.

Preferred Qualifications

• Prior experience with Rivian EDV 700 or similar commercial electric delivery vehicles.
• Experience in a quality inspection, QA auditor, or floor monitor role in a field or manufacturing environment.
• Experience in a fleet retrofit or last-mile delivery vehicle upfit program.
• Familiarity with Amazon DSP operations or Amazon-managed fleet environments.

Work Conditions

• Field-based role, assigned to specific Amazon DSP sites across the US.
• Overnight shifts required (approximately 9:00 PM – 6:00 AM).
• Role requires continuous walking and movement across the site throughout the shift.
• Outdoor and indoor work environments depend on site conditions.
• Physical requirements include standing, walking, bending, and occasional lifting up to 30 lbs.
• Travel between sites within assigned state may be required.

Pay

The salary range for this position is dependent upon experience, education, and qualifications. Pay Range: $93,600 USD - $104,000 USD