Fleet Dispatcher

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a ship anchorage in Louisiana. As the leading carrier, we operate a fleet that transports aggregates, grain, fertilizer, coal, ores, alloys, steel products, chemicals, and other products. We're committed to being the best at whatever we do, continuously growing, adapting, and responding, with success driven by the outstanding hard work and creative energy of our associates.

About the role

Ingram Marine Group is hiring a Fleet Dispatcher in the Granite City, IL office. This position will report to the Fleet Dispatch Manager and is responsible for safely and efficiently designing and expediting tows, coordinating the movement of barges in the fleet, scheduling staff, and coordinating vessel refueling. Successful Dispatchers are detail-oriented and have strong organizational, logistical, and analytical skills. They can evaluate situations, make decisions quickly, and move on to the next item on the agenda. The ideal candidate works well across teams, is willing to learn and grow, and exercises good judgment.

Responsibilities

• Coordinating the efficient movement of barges in and out of the fleets
• Assisting with the management of fleeting operations
• Collaborating with internal and external departments
• Assisting in the management of fleet barge capacity
• Handling customer billing in FMS (Fleet Management Software)
• Maintaining rigging inventories as necessary
• Customer and vendor visits
• Participating in local harbor groups
• Interfacing with related government agencies as per IBCO policy and procedures
• Updating and maintaining reports and systems

Qualifications

• Bachelor’s degree preferred
• Two years of dispatching, customer service, or vessel experience is desirable but not required
• Strong organizational, logistical, and analytical skills
• Excellent communication and collaboration skills
• Acute attention to detail
• Intermediate knowledge of Microsoft Office programs
• Ability to work flexible work hours to accommodate business needs
• Highly organized and detail-oriented with the ability to juggle multiple priorities simultaneously

Schedule

• 4 nights on, 4 nights off
• 12-hour shifts from 6 PM to 6 AM

Pay

$60,000 to $65,000 annually