Fleet Dispatcher

Key Responsibilities

• Route Planning & Optimization
• Develop and maintain efficient daily delivery routes using Roadnet, Omnitracs, AS400, and related routing software.
• Analyze route performance and identify opportunities to improve productivity, reduce mileage, and lower transportation costs.
• Balance routes to maximize equipment utilization and driver productivity.
• Adjust routes as needed to accommodate customer requests, traffic conditions, weather events, equipment issues, and operational changes.
• Monitor route efficiency and recommend process improvements.
• Transportation Operations
• Cook up daily dispatch and routing activities to ensure on-time departures and deliveries.
• Work closely with warehouse supervisors, transportation managers, drivers, and yard personnel to ensure smooth daily operations.
• Monitor route execution and proactively resolve service interruptions.
• Support driver communication regarding route changes, delivery issues, and customer requests.
• Aid in managing delivery schedules and equipment utilization.
• Compliance & Reporting
• Ensure routes comply with Federal Motor Carrier Safety Administration (FMCSA) regulations and DOT Hours-of-Service requirements.
• Review transportation metrics and generate operational reports.
• Maintain accurate routing, delivery, and transportation records.
• Aid in route audits, transportation analysis, and continuous improvement initiatives.
• Support compliance with company safety and transportation policies.
• Customer Service Support
• Ensure delivery schedules align with customer expectations and service commitments.
• Work with customer service teams to resolve delivery concerns and service-related issues.
• Communicate route changes and operational updates to internal departments.

Qualifications

• High School Diploma or GED.
• Minimum of 3 years of experience in transportation, logistics, dispatching, route planning, fleet operations, or distribution.
• Experience using routing software and transportation management systems.
• Strong proficiency with Microsoft Excel, Word, and Outlook.
• Excellent organizational, analytical, and communication skills.
• Ability to multitask and make decisions in a fast-paced environment.

Pay

$22.00 - $24.00 per hour

Schedule

Full-Time