Fleet Administrative Support Manager
Verizon · Irving, TX · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role? The posting includes introductory paragraph about Verizon, then "What You’ll Be Doing..." with responsibilities list. Then "What We’re Looking For..." with qualifications. Then "Where you’ll be working" (worksite-based). Then "Scheduled Weekly Hours 40". Then "Equal Employment Opportunity" (boilerplate, remove). Then "Benefits And Compensation" (benefits details). Also "The salary will vary depending on your location..." (Pay section? It says salary will vary, not specific; we should not create Pay section unless posting actually states them. It says salary will vary depending on location and confirmed job-related skills and experience. That's not a specific figure, it's vague. According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have "salary will vary depending on your location and confirmed job-related skills and experience." That's vague; we should not create a Pay section. For Schedule, we have "Scheduled Weekly Hours 40". That's specific; we can create a Schedule section with that info. Benefits: we have details; we can create Benefits section.
We need headings: use for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content.
We have:
- About the role: maybe the introductory paragraph about Verizon and the role? Could be "About the role". The posting includes "When you join Verizon ..." then "What You’ll Be Doing..." which is responsibilities. Could treat the intro as About the role.
- Responsibilities: list under "What You’ll Be Doing..." bullet points (though they are sentences). We'll need to convert to
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content.
We have:
- About the role: maybe the introductory paragraph about Verizon and the role? Could be "About the role". The posting includes "When you join Verizon ..." then "What You’ll Be Doing..." which is responsibilities. Could treat the intro as About the role.
- Responsibilities: list under "What You’ll Be Doing..." bullet points (though they are sentences). We'll need to convert to - .
- Requirements/Qualifications/Skills: The posting has "What We’re Looking For..." then bullet list of qualifications. Could be Requirements or Qualifications. We'll need to decide. Probably "Qualifications" section.
- Skills: maybe separate? Could combine with Qualifications. But we can include Skills if there are specific skill mentions: proficiency with operational systems, data analysis, Google Workspace or Microsoft Office, ability to work onsite, etc. Might be part of Qualifications.
- Benefits: we have details.
- Schedule: we have "Scheduled Weekly Hours 40". Also "In this worksite-based role, you'll work onsite at a defined location(s)." That's location info; maybe include under About the role or separate? Could be part of About the role.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO, etc.
We must preserve all substantive information.
Let's extract content.
Intro paragraph:
"When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife."
That's fluff but substantive? It's about company culture. We'll keep as About the role.
Then "What You’ll Be Doing... As a Fleet Administrative Support Manager supporting the National Fleet Service Center (NFSC), you will lead a complex, high-volume centralized fleet operation supporting a large, geographically dispersed vehicle portfolio. You will manage represented employees responsible for critical fleet functions, including vehicle registrations, titling, fuel-card administration, tolls, invoice reconciliation, and customer support. In this role, you will balance employee performance, vendor management, compliance, and cost control to drive operational excellence across organizational boundaries."
Then list of responsibilities:
"Your Responsibilities Will Include Team Leadership & Labor Relations: Direct, develop, and lead represented associates operating within collective bargaining agreements, company policies and performance expectations. Core Administrative & Fleet Operations: Oversee high-volume vehicle registration, renewal, titling, licensing, fuel-card administration (WEX), tolls, and customer support services across multiple jurisdictions.Financial Management & Vendor Oversight: Manage departmental spend, forecasts, invoice reconciliation, financial controls, and vendor SLAs to ensure contract compliance, billing accuracy, and cost reduction.Operational Performance & KPI Management: Monitor SLAs, KPIs, transaction aging, productivity, and staffing coverage using systems like SAP, Cisco Finesse, and Verint workforce management.Process Improvement & Root-Cause Analysis: Identify operational backlogs and systemic issues, distinguishing between process, technology, training, and capacity bottlenecks to implement lasting solutions.Governance & Audit Readiness: Maintain standard operating procedures, continuous compliance controls, risk management, and audit-ready documentation."
We need to split into list items. Could each bullet be a responsibility. We'll create
- for each.
Now "What We’re Looking For..." paragraph:
"You are an accountable leader who takes complete ownership of results and drives cross-functional issues through to final resolution. You understand both operational and financial metrics, and you use data to diagnose root causes rather than symptoms. You thrive in structured, fast-paced environments, leading unionized workforce teams, collaborating across organizational boundaries, and guiding employees through operational and systems changes."
Then bullet list of qualifications:
"You’ll Need To Have Bachelor’s degree or four or more years of work experience.Four or more years of relevant work experience in fleet operations, shared services, centralized administration, or logistics.Experience supervising employees, managing operational workflows, or leading business processes.Proficiency with operational systems, data analysis, and Google Workspace or Microsoft Office.Ability to work onsite as required to support staff, records, and secured fleet functions. Even better if you have one or more of the following: Experience supervising represented/union employees and working within a collective bargaining agreement.Background in vehicle titling, licensing, registration, or DMV processes across multiple jurisdictions.High-volume invoice processing, financial controls, and vendor management experience (e.g., WEX fuel programs).Experience using SAP, Cisco Finesse, Verint, or equivalent fleet and workforce management platforms in addition to MS Office and or Google Suite. Experience in root-cause analysis, process automation, workflow optimization, or change management.Industry certifications such as CAFM, Project Management (PMP), or Lean/Continuous Improvement."
Then: "If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above." That's application encouragement; we should remove application instructions? The instruction says remove application instructions. This is encouragement to apply; maybe consider it application instruction? It's not exactly instructions but encouraging to apply. Safer to remove? The rule: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This line is encouraging to apply; could be considered application instruction. I'd remove it.
Then "Where you’ll be working In this worksite-based role, you'll work onsite at a defined location(s)." That's location info.
Then "Scheduled Weekly Hours 40"
Then EEO boilerplate (remove).
Then "Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours."
We need Benefits section: include health, dental, vision, etc., 401(k), holidays, personal days, parental leave, adoption assistance, tuition assistance, vacation days. Also mention premium pay etc? That's compensation details; but we decided not to create Pay section due to vague salary. However benefits section can include compensation details like premium pay? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits are stated, so we can include Benefits section. The compensation details like premium pay could be part of Benefits? Might be considered compensation; but we can include them in Benefits section as they are part of total rewards. However we should avoid creating a Pay section. So we can include compensation details within Benefits section.
We must not include filler like "The salary will vary depending on your location and confirmed job-related skills and experience." That's vague; we should not include that as a separate Pay heading, but we could include it in Benefits? It's about salary; maybe better to omit that sentence entirely because it's vague and not a specific benefit. The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It doesn't say we must omit the sentence entirely; we could keep it as part of Benefits paragraph? It's about salary varying; that's filler. Might be considered filler. Safer to omit that sentence. Also "This is an incentive based position with the potential to earn more." That's vague; maybe omit. "For part-time roles, your compensation will be adjusted to reflect your hours." That's also vague. We could keep as part of Benefits? It's about compensation adjustment; still vague. Might be considered filler. I'd omit those vague sentences.
Thus Benefits section will list: health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance; matched 401(k) savings plan; up to 8 company paid holidays per year; up to 6 personal days per year; paid parental leave; adoption assistance; tuition assistance; other incentives; award-winning total rewards package; newly hired employees receive up to 15 days of vacation per year, which grows with additional service.
Now Schedule section: "Scheduled Weekly Hours 40". Also mention worksite-based role onsite at defined location(s). Could include location info in About the role or separate? We'll put location info in About the role maybe.
Now About the role: include intro paragraph plus location info? The location info is separate sentence: "Where you’ll be working In this worksite-based role, you'll work onsite at a defined location(s)." We'll incorporate that.
Now Responsibilities section: list items.
Now Qualifications section: list items (maybe split into required and preferred). Could have two sub-sections? But we can just list all as qualifications.
We need to use
for section headings. We'll decide sections: About the role, Responsibilities, Qualifications, Benefits, Schedule.
We should not include Skills separate.
Now produce HTML fragment.
Let's craft.
About the role About the role
then <
- for each.
Now "What We’re Looking For..." paragraph:
"You are an accountable leader who takes complete ownership of results and drives cross-functional issues through to final resolution. You understand both operational and financial metrics, and you use data to diagnose root causes rather than symptoms. You thrive in structured, fast-paced environments, leading unionized workforce teams, collaborating across organizational boundaries, and guiding employees through operational and systems changes."
Then bullet list of qualifications:
"You’ll Need To Have Bachelor’s degree or four or more years of work experience.Four or more years of relevant work experience in fleet operations, shared services, centralized administration, or logistics.Experience supervising employees, managing operational workflows, or leading business processes.Proficiency with operational systems, data analysis, and Google Workspace or Microsoft Office.Ability to work onsite as required to support staff, records, and secured fleet functions. Even better if you have one or more of the following: Experience supervising represented/union employees and working within a collective bargaining agreement.Background in vehicle titling, licensing, registration, or DMV processes across multiple jurisdictions.High-volume invoice processing, financial controls, and vendor management experience (e.g., WEX fuel programs).Experience using SAP, Cisco Finesse, Verint, or equivalent fleet and workforce management platforms in addition to MS Office and or Google Suite. Experience in root-cause analysis, process automation, workflow optimization, or change management.Industry certifications such as CAFM, Project Management (PMP), or Lean/Continuous Improvement."
Then: "If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above." That's application encouragement; we should remove application instructions? The instruction says remove application instructions. This is encouragement to apply; maybe consider it application instruction? It's not exactly instructions but encouraging to apply. Safer to remove? The rule: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This line is encouraging to apply; could be considered application instruction. I'd remove it.
Then "Where you’ll be working In this worksite-based role, you'll work onsite at a defined location(s)." That's location info.
Then "Scheduled Weekly Hours 40"
Then EEO boilerplate (remove).
Then "Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours."
We need Benefits section: include health, dental, vision, etc., 401(k), holidays, personal days, parental leave, adoption assistance, tuition assistance, vacation days. Also mention premium pay etc? That's compensation details; but we decided not to create Pay section due to vague salary. However benefits section can include compensation details like premium pay? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits are stated, so we can include Benefits section. The compensation details like premium pay could be part of Benefits? Might be considered compensation; but we can include them in Benefits section as they are part of total rewards. However we should avoid creating a Pay section. So we can include compensation details within Benefits section.
We must not include filler like "The salary will vary depending on your location and confirmed job-related skills and experience." That's vague; we should not include that as a separate Pay heading, but we could include it in Benefits? It's about salary; maybe better to omit that sentence entirely because it's vague and not a specific benefit. The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It doesn't say we must omit the sentence entirely; we could keep it as part of Benefits paragraph? It's about salary varying; that's filler. Might be considered filler. Safer to omit that sentence. Also "This is an incentive based position with the potential to earn more." That's vague; maybe omit. "For part-time roles, your compensation will be adjusted to reflect your hours." That's also vague. We could keep as part of Benefits? It's about compensation adjustment; still vague. Might be considered filler. I'd omit those vague sentences.
Thus Benefits section will list: health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance; matched 401(k) savings plan; up to 8 company paid holidays per year; up to 6 personal days per year; paid parental leave; adoption assistance; tuition assistance; other incentives; award-winning total rewards package; newly hired employees receive up to 15 days of vacation per year, which grows with additional service.
Now Schedule section: "Scheduled Weekly Hours 40". Also mention worksite-based role onsite at defined location(s). Could include location info in About the role or separate? We'll put location info in About the role maybe.
Now About the role: include intro paragraph plus location info? The location info is separate sentence: "Where you’ll be working In this worksite-based role, you'll work onsite at a defined location(s)." We'll incorporate that.
Now Responsibilities section: list items.
Now Qualifications section: list items (maybe split into required and preferred). Could have two sub-sections? But we can just list all as qualifications.
We need to use
for section headings. We'll decide sections: About the role, Responsibilities, Qualifications, Benefits, Schedule. We should not include Skills separate. Now produce HTML fragment. Let's craft. About the role
About the role
then <