Flagship Store Manager

The Normal Brand is a fast-growing apparel company selling clothing and accessories online and in over 500 stores in the US. This role is for our Flagship brick-and-mortar store in Clayton, Missouri.

About the role

We want a hard-working, personable, goal-oriented Store Manager to create a clean, high-energy, and fun environment. Thinking independently and outside the box is essential. Our goal is to make peoples' day better, sell clothes, and have FUN!

Responsibilities

• Inspire, develop, and lead the team to drive an excellent customer experience and revenue
• Manage revenue and payroll
• Recruit, hire, and retain store team members
• Implement high customer service standards throughout the store and team
• Create and maintain relationships with guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate specific replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Provide constructive feedback to the District Leader on all aspects of the business
• Mentor and develop the team through clear communication
• Create a schedule that is adequately and efficiently staffed to business needs
• Educate and train the team on product knowledge
• Participate in weekly calls with peers and the District Leader
• Embrace an environment that is respectful in communication
• Responsible for securing the store

Requirements

• 5+ years of retail apparel management experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Proficient communication skills with HQ and store team—verbal and written
• Strategic thinking and planning skills
• Self-starter, independent, goal-oriented, data-driven, competitive, and positive energy
• Strong inventory integrity and merchandising abilities
• Time management skills
• Approachable, friendly, and a people person
• Proficiency with Microsoft Word, Excel, and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability, including nights, weekends, and holidays

What will make you stand out

• Multi-unit Store Manager experience
• 6+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self-awareness
• Experience as an apparel buyer

Benefits

• Paid bi-weekly salary
• Bonus opportunities
• Employee discount
• Health, dental, and vision benefits available
• 401k

Schedule

Full-time