Fixed Term Coordinator

About the role

The Coordinator is vital for ensuring the operational health of the Fixed-Term Programs team. This role supports the integration of systems and processes with Reliant's needs and policy, keeping the team running smoothly.

Responsibilities

• Systems Coordination
  • Monitor operational systems used by the Fixed-Term team, empowering and serving Partners and Workers (e.g., access, Toolbox, Breezy).
  • Ensure tasks are up-to-date, functioning properly, and aligned with team needs.
  • Identify inefficiencies and recommend improvements or replacements for the Fixed-term Senior Coordinator's consideration.
• Operational Support
  • Track key program metrics such as Worker onboarding, employment status, and MTD status.
  • Coordinate routine tasks such as funds transfers, employment changes, and healthy Program execution.
  • Support the upkeep of shared documents, forms, and tracking sheets (e.g., CRM, Parameters, FTE, B&P).
• Communication & Organization
  • Serve as a connection between Fixed-term, other Central departments, and Partner/Worker, ensuring timely follow-through on tasks (e.g., MOUs, Congrats, and Exit Confirmation emails).
  • Monitor communication between residents, churches, and internal staff regarding system-related issues and actionable items (e.g., VOEs, Tech troubleshooting).
• Project & Process Management
  • Help drive weekly/monthly/annual operational rhythms (e.g., worker hiring and exiting).
  • Support the Programs Lead and Senior Coordinator in executing seasonal priorities and transitions.
  • Maintain visibility into ongoing projects and ensure deadlines are met (e.g., I-9 verification, Required Ed, employment paperwork).

Requirements

• Profession of faith in Christ.
• Understanding of word processing software.
• Ability to learn and utilize software programs.
• Written communication skills.