Fixed Term Appointment

Responsibilities

• Lead and manage a team of Central operations professionals to ensure efficient and effective delivery of Central operations services
• Oversee the end-to-end Asset ops operations process, including application processing, loan disbursement, and account maintenance
• Implement and monitor process improvements to enhance operational efficiency and customer experience
• Manage stakeholder relationships, including internal teams and external partners, to ensure seamless collaboration and alignment
• Develop and maintain comprehensive MIS reports to track key performance indicators and identify areas for improvement
• Manage team workflow and workload to ensure timely and accurate completion of tasks
• Provide leadership and guidance to the team, fostering a positive and productive work environment
• Identify and mitigate operational risks, implementing appropriate controls and measures to ensure compliance with regulatory requirements

Requirements

• Minimum 5 years of experience in operations or a similar role, with a proven track record of leading a team
• Strong understanding of Loan operations processes, including application processing, loan disbursement, and account maintenance
• Proficient in process management, stakeholder management, MIS management, team management, workflow management, people management, and risk management
• Excellent problem-solving and decision-making skills, with the ability to analyze data and identify areas for improvement
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
• Proficient in the use of relevant software and technology tools to support credit operations activities
• Able to work under pressure and meet deadlines, with a strong attention to detail

Pay

We offer a competitive salary and benefits package.

Schedule

Regular with fixed term (Fixed Term)

Employee Status

Full time