Fixed Operations Director

About the role

Camping World is seeking a Fixed Operations Director to lead the Service Center. Key responsibilities include supporting and managing the Service Manager(s), driving profitability, ensuring customer satisfaction, and fostering a culture of development and retention.

Responsibilities

• Support and Manage the Service Manager(s)
• Ensure high levels of internal and external customer satisfaction
• Drive profitability through sales, P&L management, and labor cost control
• Create and maintain strong vendor relationships
• Meet or exceed monthly budget projections
• Maintain a safe and functional work environment

Requirements

• Experience managing a high-volume Service Center in RV, automotive, marine, or power sports industries
• Strong customer satisfaction and profitability management skills
• Excellent written and verbal communication skills
• Proficiency in dealership software systems and MS Office
• Intermediate or better skills in MS Office (Word, Excel, Outlook)
• Valid driver's license required
• Prolonged periods of standing, stooping, crawling, and bending
• Exposure to heights and hazards related to working with electrical and welding equipment
• Environmental conditions include heat, cold, humidity, noise, dust, and wetness

Qualifications

• Knowledge of RV systems (plus)
• Ability to read and analyze P&L reports

Skills

• Strong leadership and management skills
• Strategic planning and problem-solving abilities
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligible)
• Tuition Reimbursement (if eligible)
• On-the-job training opportunities

Pay

The pay range for this role is $95,000 - $145,000 or more, depending on experience and qualifications. This is a commission-based role with uncapped commissions.

Schedule

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, and more!

Contact Information

For more information about this position, please visit: www.mycampingworldbenefits.com

EEO Statement

Camping World is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.