Jobs · Customer Service · Hawaii

Five-One-Six Server (On-Call)

Four Seasons · Kapolei, HI · 2 wk ago
On-siteCustomer ServicePart-time

About the role

Four Seasons is a luxury hospitality brand known for its commitment to creating memorable guest experiences. The On-Call Server position at Four Seasons Resort O'ahu at Ko Olina requires a passion for excellence and the spirit of aloha. This role reports to the FiveOneSix Manager and is responsible for providing efficient, courteous, and professional service to guests.

What You Will Do

  • Describe the beverage menu to guests by offering interesting and vivid descriptions of each item's origin, taste, and preparation method.
  • Communicate guests' orders including any special needs or requests to the bartenders using the point of sales systems.
  • Anticipate guests' needs, offer suggestions, and respond urgently and appropriately to guest concerns.
  • Properly and accurately close guest checks; process cash and credit card payments and properly settle voided or complimentary drinks.
  • Breakdown, clean and set up tables, chairs, menus.

What You Will Bring

  • Minimum 2 years cocktail server or related work experience preferred.
  • Luxury hotel experience is a plus.
  • Ability to carry and balance a tray.
  • Ability to accurately process cash & credit card transactions.

What We Offer

  • 401k Contribution available after first 30 days.
  • Medical, Dental, & Vision via Kaiser or HMSA.
  • Friends & Family Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Onsite Parking.
  • Complimentary Meals.
  • Schedule & Hours: On Call/Causal - schedule may vary on business need.
  • Thursday - Saturday: 2:30pm to 8:30pm.

About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. The chic and light-filled accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

About Four Seasons

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.

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