On Call Server

Responsibilities

• Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system.
• Cooking food according to the preparation methods described to the guest.
• Coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Stock paper goods, non-alcoholic beverage and other miscellaneous items for service.
• Work harmoniously and professionally with co-workers and supervisors.

Requirements

• High school education or equivalent experience.
• Minimum two years food service or related work.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Reading, writing and oral proficiency in the English language.

Qualifications

• Passionate about hospitality and possesses a keen attention to detail.
• Ability to work, weekend, nights and holidays.

Skills

• Describing food items to guests.
• Communicating guest orders to the kitchen.
• Coordinating food timings.
• Transporting items to the guest table.
• Anticipating and responding to guest needs.
• Processing cash and credit card transactions.
• Breaking down, cleaning, and setting up tables, buffets, and food stations.
• Stocking paper goods, non-alcoholic beverages, and other miscellaneous items for service.
• Working harmoniously and professionally with co-workers and supervisors.

Benefits

• Hourly Rate: $23.57
• Complimentary daily Employee Meals
• In-house training workshop for all employees
• Discounted Parking and Public Transportation
• Complimentary Uniform Laundry
• Time Off Plan: Paid Sick Time Off