Fit4Less Host - Ottawa South Orleans

Job Summary

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Responsibilities

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities, automation and processes.
• Promotes black card amenities and memberships.
• Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
• Informs and works with the manager for progress relating to customer service and escalation support.
• Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
• Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Requirements

• A high school diploma, or working toward completion.
• One year of teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS certification.
• First Aid, CPR-A & AED certification.
• Highly motivated and dedicated to meeting the expectations and requirements of both internal and external customers.
• Ability to remain calm under pressure and handle stress.
• Uses time effectively and efficiently.

Qualifications

• None specified.

Skills

• Customer service skills.
• Communication skills.
• Time management skills.
• Automated systems knowledge.

Benefits

• Free fitness membership.
• Fun and energetic atmosphere.

Pay

The selected candidate will be paid minimum wage. The expected annual total compensation is $19,000 determined by the expected total number of scheduled hours per year.

Schedule

N/A

Benefits

• Free fitness membership.
• Fun and energetic atmosphere.

Company Culture

Fit4Less is committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected, and supported. They are dedicated to building a workforce that reflects the diversity of their customers and communities.

Equal Opportunity Employer

Fit4Less is an equal opportunity employer and does not discriminate against applicants based on race, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Recruitment Fraud

To help protect against potential hiring scams, please be aware that Fit4Less positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site. Job offers or requests for banking information or your SIN will never be sent or requested via email, phone, or text. Please verify that the person you are communicating with has a @fit4less.ca email address.