Fiscal Coordinator

Compensation Type: Salaried • Compensation: $57,960.00

About the role

The Fiscal Coordinator oversees daily cashiering operations and ensures the accurate and timely processing of student payments and account transactions. This role provides guidance to staff, supports the resolution of student account issues, and serves as a primary resource for departments seeking information related to student financial activity. The Fiscal Coordinator monitors transaction accuracy, identifies and corrects discrepancies, and ensures compliance with established cash-handling procedures. This role assists the Assistant Director, Cashiers & Student Accounting, as needed.

Responsibilities

• Ensures students, parents, and other customers receive prompt and accurate information regarding student accounts and payments via phone, email, chat, or in person.
• Oversees the processing of payments to ensure accuracy and timeliness.
• In collaboration with the Assistant Director, coordinates front-line service coverage, including scheduling additional support during peak periods.
• Provides direction, training, and support to staff and assists with escalated inquiries.
• Provides functional oversight of the Cashiers & Student Accounting – Student Financial Services area.
• Supports staff by coordinating tasks, monitoring workflow, and providing training as needed.
• Identifies operational issues and collaborates with leadership to implement improvements.
• Reviews and approves work completed by Fiscal Specialists and other staff as assigned.
• Oversees cash drawer activity, daily deposits, and related financial transactions.
• Reviews chargebacks and payment disputes.
• Maintains responsibility for vault security, cash levels, and stored checks or documents.
• Ensures daily balancing and coordinates required dual-control counts.
• Follows established cash-handling policies and procedures.
• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Qualifications

• Associates degree in Business, Finance, Accounting or a related field.
• Four (4) years of related experience.
• An appropriate combination of education, training, coursework and experience may qualify a candidate.

Schedule

Full time • 40 scheduled hours per week