First In Families Administrative Assistant

About the role

InReach provides a wide variety of supports and services across the lifespan for individuals with intellectual/developmental disabilities and their families. The First In Families Administrative Assistant supports the First In Families (FIF) and Development Department with general office duties, special events, database maintenance, and Spanish translation when bilingual.

Responsibilities

• Assist in maintaining department functions by filing, data entry, making copies, sending letters/emails, and other clerical duties.
• Oversee and maintain accuracy of paperwork, deadlines, filing systems, required documentation, and physical records of health and data information.
• Answer and screen incoming calls, emails, applications, and faxes while assuring confidentiality.
• Maintain punctual and dependable attendance.
• Assist with special events, ensuring compliance with agency policies and reporting issues to Directors.
• Support the Development Department by maintaining database entries and coordinating acknowledgment of charitable contributions.
• If bilingual, provide oral and written communications to Spanish‑speaking customers as needed.
• Perform other administrative support duties as assigned.

Qualifications

• High School Diploma or GED (required).
• Bilingual English/Spanish (preferred).
• Ability to perform physical and mental tasks to obtain essential job results.
• Typing speed of at least 60 words per minute.
• Salesforce experience (preferred).
• Microsoft Office experience.
• Willingness to work very infrequent weekends or evenings as needed with advanced notice.
• Valid driver’s license and successful completion of a drug screen and background check.

Benefits

• Phone reimbursement.
• Mileage reimbursement.

Pay

$15.00 per hour.

Schedule

• Part‑time, 15–25 hours per week.
• Days: Varied – Monday‑Friday.
• Office hours: 8:30 am – 4:30 pm, flexible within standard office hours.
• Location: 4014 Monroe Rd, Charlotte, NC 28205 (in‑office for first 90 days, then hybrid/remote).