FIRST ASST MANAGER- Store 019

About the role

The First Assistant Manager at United Dairy Farmers is responsible for delivering exceptional guest service and ensuring the smooth operation of the store.

Responsibilities

• Managing other associates, providing coaching on The Hi Five Guest Experience, and training Shift Leaders and Guest Services Associates.
• Inputting into Store Manager decisions regarding counseling and disciplining associates.
• Screening interviews with potential employees.
• Performing store administration tasks such as ordering, reviewing weekly delivery reports, transferring products, and completing paperwork.
• Providing the signature UDF Hi Five Guest Experience, greeting guests warmly, preparing and serving dips, managing POS system and gas console operations, stocking merchandise, maintaining security, and performing maintenance tasks.
• Reporting accurately to management, including completing time records and the Customer First Document.

Requirements

• Ability to communicate effectively in English.
• Ability to see, hear, and understand spoken English well enough to communicate with customers.
• Ability to operate store equipment, including POS terminal, gas console, and check identification documents.
• Ability to prepare DipSide items and handle various payment methods.
• Ability to lift and move merchandise and packages.
• Ability to work in extreme temperatures.

Qualifications

• Legal qualification to conduct sales transactions including alcohol and tobacco sales.
• High school diploma or equivalent.
• Previous experience in a similar role preferred.

Skills

• Customer service skills.
• Time management and organizational skills.
• Basic computer literacy.
• Ability to work independently and as part of a team.

Benefits

• Quarterly bonus eligibility.

Pay

• $16.00/hr - $18.50/hr.

Schedule

• Full-time (40 hours per week).
• Four 2-hour shifts and one 1-hour shift.
• Two weekend shifts per month.