Jobs · Information Technology · New York

Fire Suppression Service Technician

Johnson Controls · Rochester, NY · 3 wk ago
On-siteInformation Technology$16.3–$31.73/hrFull-time

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For over 140 years, Johnson Controls has delivered performance where it matters, backed by advanced technology, lifecycle services, and an industry-leading field organization.

About the role

Perform service and repairs on Portable Fire Extinguishers, Kitchen Hood Systems & Suppression Gas Systems, and other related building system products at customer sites. Service, troubleshoot, and install equipment from various manufacturers, including Simplex and ANSUL. Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals. Manage daily service calls, customer activity, and program system products.

Responsibilities

  • Assist customers with questions and concerns in a timely and professional manner.
  • Participate in an on-call rotation for Emergency Service.
  • Perform inspections of Suppression Gas Systems based on contract requirements.

Requirements

  • Excellent communication and organizational skills.
  • Outstanding customer-facing service and problem-solving skills.
  • PC Skills including Microsoft Windows, Excel, Word, and Outlook.
  • Valid US driver’s license.

Qualifications

  • Manufacturer certifications (e.g., ANSUL, Kiddie PyroChem) are a plus.

Pay

Hiring hourly range: $16.30–$31.73. The rate will be determined by education, experience, knowledge, skills, abilities, internal equity, and market alignment.

Benefits

This position includes a competitive benefits package.

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