Fire Sprinkler Sales & Service Representative

We are seeking a motivated and customer-focused professional to support the growth and maintenance of our clients' water-based systems business.

Responsibilities

• Develop and maintain relationships with industrial, commercial, and municipal customers.
• Identify and pursue new business opportunities within assigned territories.
• Generate and manage a sales pipeline to achieve revenue and profitability goals.
• Prepare and present proposals, quotations, and service agreements.
• Conduct site visits to assess customer needs and make sprinkler fire protection suggestions.
• Collaborate with internal teams to ensure successful project implementation and customer satisfaction.
• Provide ongoing account management and support for existing customers.
• Perform routine system inspections and service visits.
• Assist customers with troubleshooting and resolving system/design performance issues.
• Monitor water-based/sprinkler systems and recommend adjustments to optimize system efficiency.
• Ensure compliance with applicable safety, environmental, and regulatory requirements.
• Maintain detailed service reports, customer records, and sales activity documentation.
• Serve as a trusted advisor to customers by providing technical expertise and value-added recommendations.
• Build long-term partnerships through responsive service and proactive communication.
• Coordinate with operations, engineering, and service teams to deliver exceptional customer experiences.

Requirements

• 2+ years of experience in outside sales, service sales, or account management in sprinkler/water-based systems.
• Strong customer relationship and business development skills.
• Excellent communication, presentation, and problem-solving abilities.
• Ability to work independently and manage multiple priorities.
• Valid driver’s license and willingness to travel throughout assigned territory.

Preferred Qualifications

• Experience with sprinkler systems.
• Previous sprinkler designer or technician experience.
• Experience working in industrial manufacturing, healthcare, commercial facilities, food processing, or institutional markets.