Fire Restoration Supervisor

Benefits

• Holiday pay
• Employer paid short & long term disability insurance
• Employer paid life insurance
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Responsibilities

• Facilitate a positive customer experience and ensure satisfaction of services performed
• Lead restoration technicians and clearly communicate expectations, schedules, and project goals
• Cookordinate and supervise all phases of the restoration process — mitigation through contents inventory & cleaning
• Ensure safe jobsite practices and verify compliance with SERVPRO, IICRC, and OSHA standards
• Manage equipment, inventory, job documentation, and crew scheduling
• Perform safety assessments, job inspections, and communicate findings to clients and internal staff
• Serve as a mentor and coach to technicians, supporting their professional development
• Handle customer debriefs and walk-throughs with professionalism and empathy
• Be prepared to respond when the unexpected happens — some situations may require flexibility beyond standard business hours

Qualifications

• Certification from the Institute of Inspection Cleaning and Restoration (IICRC) is preferred (training also provided)
• Previous experience as a Fire Restoration Technician or in a similar role is preferred
• High school diploma/GED
• Valid driver’s license
• Ability to meet the physical demands of the job, including climbing ladders, working at heights and in tight spaces, and lifting heavy objects
• Willingness to wear a respirator and be exposed to potentially hazardous environments

About Us

SERVPRO of Burnsville/Lakeville understands the stress and anxiety that comes along with fire, water, smoke or mold damage and the disruption it can cause to your life and home or business. Our trained professionals are always here to help 24/7/365 and take pride in helping make it "Like it Never Even Happened". We specialize in the cleanup and restoration of residential and commercial properties and with ongoing training to IICRC industry certifications our staff is well equipped with the knowledge and expertise to take care of any size disaster. Nothing is too small or too big for us to handle and we look forward to servicing all who are in need!