Fire Alarm Service Technician

Position Summary

The Fire Alarm Service Technician position at VSC Fire & Security provides safe and efficient service on multiple integrated systems. The technician resolves technical issues and communicates effectively to understand and resolve problems. This role is fire alarm focused and may include servicing systems such as Fire Alarm, Area of Refuge, BDA (Bi-Directional Antenna), and DAS (Distributed Antenna Systems).

What we offer

• Competitive salary range: $25.00 - $45.00 based on experience (overtime eligible)
• Mondays - Fridays (occasional evenings, weekends, and out-of-town work)
• Medical, Dental, and Vision insurance for you and your family
• A 401K plan with a company match
• PTO and Paid Holidays
• Training and advancement opportunities
• Relevant educational and licensure reimbursement for qualified candidates
• Health Savings Account (HSA)
• Life Insurance
• Employee Assistance Program
• Sign-on Bonuses available for individuals with an active NICET or high-level manufacturer certifications
• Referral Bonuses

What you need

• Two to three years of experience in servicing at least one or more of the following systems: fire alarm, area of refuge, BDA/DAS, or similar systems.
• Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
• Ability to maintain productivity in the field, set goals, and meet service schedule.
• Competent in reading plans, documents, meters, and to discern colors for safety signage.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• (Desirable but not required): NICET FAS certifications, Notifier manufacturer certification, other fire alarm manufacturer certifications.

What you will do

• Installs, tests, and repairs fire alarm, area of refuge, BDA/DAS, or similar systems.
• Troubleshoot system malfunctions and false alarms.
• Programs multiple types of systems and tests for proper operation.
• Consults with clients on system issues; provides recommendations for repair.
• Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
• Runs wiring and circuits, installs hardware, and attaches electrical wires.
• Inspects and tests systems, batteries, and electrical wiring; makes adjustments, and repairs as required.
• Replaces malfunctioning hardware when necessary.
• Ensures systems comply with NEC and NFPA fire codes.
• Explains and demonstrates system function and operation to end users.
• Performs other related duties as required.
• Be on call as required.
• Serve as the first point of contact for customers seeking technical assistance over the phone or email.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Follow design plans for installation start-up jobs and communicate and document any changes.

VSC Fire & Security is a drug-free workplace.

We look forward to hearing from you!