Fire Alarm Service Technician

About the Role

A Fire Alarm Service Technician performs core technical functions related to the service of fire alarm systems independently. This position applies industry knowledge, troubleshooting skills, and best practices to ensure systems operate in compliance with applicable codes and standards.

Responsibilities

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot system issues and implement corrective actions.
• Complete standard service calls without direct supervision.
• Interpret system drawings, specifications, and technical manuals.
• Use hand tools and testing equipment to perform required tasks.
• Ensure all work complies with applicable codes, standards, and company policies.
• Accurately complete service reports, documentation, and inspection records.
• Communicate effectively with customers, team members, and supervisors.
• Identify potential system deficiencies and recommend corrective actions.
• Maintain a clean and safe work environment on job sites.
• Provide guidance and support to entry-level technicians as needed.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Perform maintenance, inspections, and small retrofits and installation of fire alarms.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Perform other duties as assigned by management.

Requirements

• High school diploma or equivalent required.
• Minimum of 3+ years of experience in the fire and life safety industry as a technician.
• NICET Level I or above preferred.
• Strong understanding of fire alarm systems, components, and troubleshooting methods.
• Experience with security systems and access control is a plus.
• Experience with BDA systems is a plus.
• Ability to work independently and manage assigned tasks.
• Strong problem-solving and organizational skills.
• Must be willing to be in an on-call rotation.
• Must be available for some out-of-town work.
• If driving is required: Must have a clean driving record and active driver’s license.

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Pay

$28+ per hour depending on certifications and experience. Weekly pay.

Benefits

• Excellent pay
• Medical, dental, vision
• Company-paid life insurance
• Company-paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and career development
• Company vehicle (if applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees