Fire Alarm Service Technician

About the role

A Fire Alarm Service Technician independently performs core technical functions related to the service of fire alarm systems, ensuring compliance with applicable codes and standards.

Responsibilities

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot system issues and implement corrective actions.
• Complete standard service calls without direct supervision.
• Interpret system drawings, specifications, and technical manuals.
• Use hand tools and testing equipment to perform required tasks.
• Ensure all work complies with applicable codes, standards, and company policies.
• Accurately complete service reports, documentation, and inspection records.
• Communicate effectively with customers, team members, and supervisors.
• Identify potential system deficiencies and recommend corrective actions.
• Maintain a clean and safe work environment on job sites.
• Provide guidance and support to entry-level technicians as needed.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Perform other duties as assigned by management.

Requirements

• High school diploma or equivalent required.
• Minimum of 5+ years of experience in the fire and life safety industry as a technician.
• FASA/BASA certification required.
• Factory training in EST, Honeywell, and Gamewell required.
• Factory training in Notifier or Silent Knight is a plus.
• NICET Level I or above preferred.
• Strong understanding of fire alarm systems, components, and troubleshooting methods.
• Ability to work independently and manage assigned tasks.
• Strong problem-solving and organizational skills.
• If driving is required: Must have a clean driving record and active driver’s license.

Physical Requirements

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Work performed in commercial, industrial, and construction environments.

Pay

$33 to $38 per hour depending on certifications and experience. Weekly pay.

Benefits

• Excellent pay
• Medical, dental, and vision insurance
• Company-paid life insurance
• Company-paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and career development
• Company vehicle (if applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees