Fire Alarm Service Technician

About the role

As a Fire Alarm Service Technician, you will play a key role in helping keep customers safe through the inspection, maintenance, troubleshooting, and repair of commercial fire alarm systems. This position offers a variety of day-to-day work, hands-on problem solving, and long-term career advancement opportunities.

Responsibilities

• Test, inspect, troubleshoot, and repair commercial fire alarm systems
• Diagnose and document system deficiencies and needed repairs
• Perform routine maintenance and service work to ensure code compliance
• Educate customers on system functionality and recommended solutions
• Maintain accurate service documentation and inspection reports
• Deliver exceptional customer service while professionally representing Nelbud

Requirements

• Valid driver’s license with the ability to drive company vehicles to job sites
• Experience with fire alarm troubleshooting, repair, and service preferred
• NICET Level II certification required
• NICET Level III certification preferred
• KY/OH Fire Alarm License is required or must be obtained
• Strong computer and communication skills
• Able to work independently and manage a flexible schedule
• Professional attitude with strong customer service skills

Qualifications

We are looking for individuals who have a valid driver's license, experience with fire alarm troubleshooting, repair, and service, and a NICET Level II certification. A NICET Level III certification is preferred but not required. A KY/OH Fire Alarm License is required or must be obtained. Strong computer and communication skills are also essential.

Skills

• Problem-solving skills
• Independence and flexibility in scheduling
• Excellent customer service skills

Benefits

• Competitive pay based on experience and certifications
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Company-paid training and certification opportunities
• Career advancement opportunities within a growing company
• Employee referral bonus program

Pay

Competitive pay based on experience and certifications.

Schedule

Flexible schedule to accommodate job site needs.

Why Nelbud?

Founded in 1981, Nelbud is an employee-first company and a leader in fire protection, kitchen exhaust hood cleaning, grease trap services, and technical field services. We proudly service commercial customers across the country with a strong commitment to safety, quality, and professional growth.