Fire Alarm Service Technician

Job Summary

VFS Fire & Security Services is seeking a skilled and motivated Fire Alarm Service Technician to support our Fire Alarm Services team. This role is responsible for inspecting, testing, servicing, programming, troubleshooting, and repairing fire alarm and life safety systems in accordance with NFPA standards and local Authority Having Jurisdiction (AHJ) requirements. The ideal candidate has hands-on fire alarm service experience, a strong technical foundation, and the ability to work independently while providing high quality customer service. This position reports to the Fire Alarm Service Manager and supports customers across the assigned service territory.

About the Role

This role requires a high level of technical proficiency and attention to detail. The technician will be responsible for ensuring that all fire alarm and life safety systems are functioning properly and in compliance with NFPA standards and local codes. They will also be expected to troubleshoot and resolve complex issues as they arise.

Responsibilities

• Inspect, test, service, troubleshoot, program, and repair fire alarm and life safety systems in compliance with NFPA 72, manufacturer specifications, and local codes
• Perform scheduled testing including annual, semi-annual, quarterly, and acceptance testing
• Program, modify, and verify fire alarm control panels and system devices to ensure proper operation
• Aid with system updates related to device replacement, system modifications, and code compliance
• Identify system issues, document deficiencies, and recommend corrective actions
• Complete clear, accurate, and timely inspection, testing, and service reports
• Coverage with customers, general contractors, and AHJs during inspections and testing
• Respond to service calls and emergency repair requests as needed
• Follow company safety policies, OSHA requirements, and jobsite procedures
• Maintain company vehicle, tools, and testing equipment
• Support and assist junior technicians when needed

Requirements

• High School Diploma or GED
• 5+ years of fire alarm service experience
• Experience working with and programming fire alarm control panels
• Familiarity with fire alarm panels such as Notifier, Silent Knight, Fire-Lite, Edwards, Siemens, Simplex, or similar systems
• Working knowledge of NFPA 72 and applicable local fire codes
• Strong troubleshooting skills with electrical and low-voltage systems
• Good organizational and time-management skills
• Ability to work independently in the field
• Strong communication and customer service skills
• Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record

Qualifications

• NICET Fire Alarm Systems Level I or II
• Experience with smoke detectors, heat detectors, pull stations, horn/strobes, and monitoring interfaces
• Basic understanding of fire sprinkler supervisory and monitoring devices (water flow switches, valve tampers)

Skills

• Hands-on fire alarm service experience
• Programming fire alarm control panels
• Reading and interpreting blueprints, riser diagrams, and system documentation
• Strong troubleshooting skills with electrical and low-voltage systems
• Organizational and time-management skills
• Ability to work independently in the field
• Strong communication and customer service skills

Benefits

This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...

Compensation Rate: $30 USD - $41 USD

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.