Fire Alarm Service Technician

Responsibilities

• Perform inspection, testing, and maintenance of commercial fire alarm systems in accordance with NFPA codes and local regulations
• Respond to scheduled service calls and emergency service requests
• Diagnose, troubleshoot, and repair fire alarm and low-voltage system issues
• Program and configure fire alarm systems as required
• Inspect and service life safety and integrated low-voltage systems
• Research and evaluate solutions to resolve system issues efficiently
• Read and interpret blueprints, wiring diagrams, schematics, submittals, and product manuals
• Coordinate with general contractors, building engineers, and facility managers
• Provide professional on-site customer support and technical guidance
• Communicate service updates and system status to management
• Complete inspection reports, service documentation, and required company paperwork
• Ensure work complies with NFPA, AHJ, and manufacturer requirements

Qualifications

• FASA/BASA certification required
• NICET certification in Fire Alarm Systems preferred (Level I–III) or willingness to pursue NICET certification
• Minimum 3+ years of experience servicing commercial fire alarm or low-voltage systems
• Strong troubleshooting and diagnostic skills
• Ability to program or configure fire alarm systems
• Experience reading construction drawings, schematics, and system documentation
• Valid driver’s license with a clean driving record
• Must pass required background and motor vehicle record screening
• Strong communication and customer service skills
• Able to work independently and manage multiple service calls
• Reliable attendance and strong time management

Physical Requirements

• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

Benefits

• 401(k) Plan with matching contributions
• Paid holidays and PTO
• Healthcare coverage
• Flexible Spending Account
• Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage
• Weekly Paydays
• Employee Appreciation Events
• Employee Assistance Program
• Pet Insurance