FIRE ALARM SERVICE SUPERVISOR

Position Title

FIRE ALARM SERVICE SUPERVISOR - FORT WORTH, TX

Job Summary

This role is different, this isn’t just about performing inspections and repairs, it’s an opportunity to help lead a growing fire alarm division, influence how a business operates, and build something to last in a highly competitive market.

Position Responsibilities

• Perform & oversee daily fire alarm service activities including inspections, repairs, troubleshooting, and small projects
• Support technicians with technical guidance and field problem-solving
• Ensure accurate and timely service documentation and closeout reporting
• Monitor service requests and system alerts to keep response times tight
• Build a culture of accountability, safety, and pride in workmanship
• Help shape how the fire alarm service operation grows
• Act as an escalation point for service-related customer concerns
• Communicate clearly with customers on system issues and recommendations
• Align manpower and material
• Prepare proposals and service solutions

Preferred Qualifications

• 5+ years of fire alarm service and/or installation experience
• Texas FAL License required, NICET certification strongly preferred
• Strong working knowledge of fire alarm systems, troubleshooting, and NFPA codes
• 1+ years in a supervisory or leadership role preferred
• Proven ability to manage schedules, priorities, and customer expectations
• Comfortable with service management software and basic office tools
• Ability to be on call
• Valid driver’s license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retailer Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Equal Opportunity Employer

We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Contact Us

If you have any questions about the application process or the position, please contact us at [Contact Information].