Fire Alarm Service Sales Representative

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. S.A. Comunale has been a local industry leader for nearly 100 years, offering clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, we serve virtually every market sector and facility type.

About the role

Our rapidly growing company is in need of a talented Fire Alarm Service Sales Representative to join our team. You will be the tip of the spear in our efforts to find, attract, and close new customers. The primary function of this role is to sell fire alarm contracts including service and small fire alarm jobs. You will promote and sell Fire Alarm services and small fire alarm installation projects or remodels to contractors and end users within an assigned territory and accounts.

Responsibilities

• Identify, select, and develop new and existing customer accounts.
• Establish and maintain effective communication with customers, ensuring their satisfaction with our products and services at all times.
• Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
• Provide quotes to customers for service and any follow-up impairments.
• Grow service base by selling commercial service products & solutions to new and existing customers, including repair service, modernization, and service agreements.
• Work with other branch personnel to ensure great customer service from order to delivery and beyond.
• Perform customer surveys as required or requested.
• Develop and maintain vendor relations.
• Obtain all licensing and manufacturers’ certifications required to perform job functions, as applicable.
• Complete proper scheduling and execution of monthly calls as assigned by management.
• Execute all Company processes and complete all required paperwork accurately and in a timely manner.
• Continually enhance sales skills and product knowledge to promote a professional image in the field.
• Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects.
• Travel to customer and job sites as required.
• Establish contact with prospects, qualify potential buyers of new construction and service work by scheduling sales calls, following up with leads, and utilizing marketing strategies.
• Build new business relationships and grow the fire alarm service business.

Requirements

• High School Diploma or GED is required.
• 2+ years of experience selling service contracts in the Fire Protection industry is required.
• Working knowledge of NFPA 72 is required.
• Knowledge of industry standard practices for service and inspection is required.
• Ability to multi-task effectively in a fast-paced environment is required.
• Valid driver’s license and excellent driving record is required.
• Significant experience with Microsoft Office (Word, Excel, PowerPoint) applications is required.
• Excellent customer service skills and a positive attitude are required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Ability to build positive working relationships with multiple levels of employees and management is required.
• Demonstrated integrity, professionalism, and commitment to company values is required.
• Excellent organizational and follow-up skills are required.
• Excellent written and verbal communication skills are required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision and effectively in a team environment is required.
• Compliance with all operating policies, procedures, executed Plans, and Programs is required.

Benefits

We offer employees a competitive salary and benefits package.