Fire Alarm Project Specialist 3 - Huntsville, AL

About the role

Convergint is seeking a full-time Fire Alarm Technician to join their dynamic team. The role involves installing, programming, testing, repairing, and servicing various systems and equipment, including security, fire alarm & life safety, and building automation.

Responsibilities

• Install, program, test, repair, and service a variety of systems and equipment.
• Provide technical support and training to customers.
• Understand and interpret architectural, mechanical, and electrical drawings and schematics.
• Repair equipment using knowledge of electronics and standard test instruments and hand tools.
• Coach and mentor less experienced colleagues.
• Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
• Write routine programs for systems.
• Act as "our customer's best service provider" at all times.
• Consult with engineering personnel to resolve unusual problems.
• Refers more complex issues to higher level colleagues.
• Executes many technical aspects of multiple projects with varying timelines and budgets.
• Identifies potential project risks and develops strategies to minimize impact.
• Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.
• Assists in the overall coordination of specific projects and recommends changes to improve customer satisfaction.
• Performs other duties as requested or required.

Requirements

• Exceptional customer focus and ability to work under pressure.
• Ability to convey complex subject matter to a non-technical audience.
• Willingness to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with little supervision.
• Understanding of electronics, including Ohm’s law, resistor color code, and relay logic for control of third-party equipment.
• Solid mechanical and electrical aptitude (e.g., works with a variety of hand and power tools).
• Expert level programming, troubleshooting, and commissioning of complex Edwards fire alarm systems or equivalent.
• Driven to achieve necessary certifications/licensing related to products, industry, and city/state.
• Valid driver’s license with a clean driving record.
• Possess NICET Level II in Fire Alarm Systems.
• Possess low voltage electrical license as required by local/state authority.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Qualifications

• Education: High School/GED or equivalent experience.
• Licenses & Certifications: Local/State Electrical License, NICET Level II – Fire Alarm Systems.
• Preferred Experience: Associate degree in Electronics or related field, including equivalent military experience, 6 or more years relevant field service, EST4 Certification.