Fine Dining Waiter/Waitress
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No filler. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role: maybe a brief description of role: "The Fine Dining Waiter/Waitress is responsible for providing professional, friendly, courteous service of food and beverage to every guest." Could be considered About the role.
- Responsibilities: list of duties (essential functions). Many bullet points.
- Requirements: maybe qualifications/requirements: age, education, experience, etc.
- Qualifications: maybe overlapping with requirements; but we can combine? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
We have:
- About the role: description.
- Responsibilities: many duties.
- Requirements: maybe "Must be 18 years of age or older upon employment; High school diploma or equivalency preferred; Customer service and at least three (3) years of fine dining server experience preferred; Proficient in large tray service."
- Qualifications: maybe "Characteristics: Must have an outgoing, friendly personality and a cheerful, accommodating disposition; Must remain calm and professional in a fast paced environment; Be organized and utilize time well; Must be a team player."
- Skills: maybe "Language Skills And Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner."
- Physical Requirements And Work Environment: maybe could be under Requirements or a separate section? Not in list but we could put under Requirements or maybe under Skills? The instruction only allows those headings; we could put physical requirements under Requirements or maybe under Qualifications? But better to include under Requirements as part of requirements.
- Pay: "Salary Starting Rate $10.70 Compensation Is Negotiable Based On Experience And Education." That's specific pay info. So we can include Pay section.
- Benefits: none mentioned. So we should not include Benefits.
- Schedule: "Hours are determined by a 24-hour schedule." That's schedule info. So include Schedule.
We must not include sections with filler like "commensurate with experience" etc. Pay section has specific starting rate and negotiable; that's substantive.
Schedule: "Hours are determined by a 24-hour schedule." That's specific enough.
We need to output only HTML fragment, no markdown fences.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive info; not invent or summarize away detail. So we need to include all details from the posting, but we can format as lists.
We must not repeat job title as heading. So no heading for "Fine Dining Waiter/Waitress". Good.
We must not put Job ID etc.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present.
We need to preserve all substantive info: So we need to include all duties, responsibilities, qualifications, characteristics, language skills, physical requirements, pay, schedule.
We need to be careful not to lose any detail.
Let's extract sections:
About the role: maybe a paragraph: "The Fine Dining Waiter/Waitress is responsible for providing professional, friendly, courteous service of food and beverage to every guest. Position requires ability to interact with the public, speak English clearly, and retain details, physical exertion in the form of walking, standing, and turning, bending, and lifting while carrying a large tray. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives."
That seems like About the role.
Responsibilities: list of essential functions and responsibilities, plus additional duties.
We need to list each duty as
- . Could group but must preserve all.
Let's list them:
From "Essential Functions And Responsibilities":
- Report to work on time, well-groomed in full uniform with badge on upper left side of uniform.
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
- Maintain full knowledge of menu, wine list, and daily features.
- Provide prompt, friendly, and courteous service; be hospitable, friendly and polite to all guests, co-workers and management.
- Have a strong understanding of the philosophy and goals associated with a fine dining server and be supportive of them at all times.
- Be knowledgeable of the standards of American Service in a fine dining restaurant as well as proper wine service.
- Greet all guests within one minute in a friendly and courteous manner.
- Serve and clear tables, brush crumbs from tables, replenish beverages as needed.
- Inquire about guest satisfaction within one (1) to two (2) minutes of main course being served.
- Be familiar with all check and cashiering procedures: hold the check until it is requested, present check, and cash out check within four (4) minutes.
- Mentally record guest reactions to the service, food, comfort and atmosphere of the dining room. This information has value. Remarks made to a server, or within their hearing, should be written down and given to the management. A guest’s praise should be sent along as well as complaints.
- Always maintain attentive posture nearby, make eye contact, smile, and have a discreet non-interruptive demeanor.
- Perform any duties assigned by the manager or shift manager.
- Assist all employees in performing their duties whenever required and work as one team.
- Work in a designated area, be attentive to guests at all times and exceed guest’s expectations.
- Adhere to all policies and procedures pertaining to liquor laws.
- Be knowledgeable of Seneca Allegany Casino’s history as well as the map of the property, location of restrooms and telephones, and hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries.
- Complete designated opening and closing side work daily and check with manager or shift manager before clocking out.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
- Understand and comply with all information security policies and procedures at all times.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
- Maintain a professional work environment with supervisors, managers and staff.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- Attend all necessary meetings.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Then "Additional Duties":
- Review all information posted in designated area, including stations, upcoming events, and 86 board, etc.
- Review log book upon start of work shift to identify special table set-up, cover counts, VIP reservations, special guests, and large parties.
- Maintain a neat and organized work station.
- Keep wait stations clean, organized and stocked.
- Pre-bus all tables.
- Responsible for general upkeep of restaurant. (i.e.: Pick up debris or litter from floors, sweep when needed, etc.)
- Follow weekly designated side work duties.
- Visit all tables during service to insure guest satisfaction.
- Upon departure, assist guests with coats and chairs, thank them, and invite them to return.
- Follow all tip out procedures according to standards (i.e.: bartenders, bus person, wine host, etc.)
We need to include all these as list items.
Now Requirements: maybe "Must be 18 years of age or older upon employment; High school diploma or equivalency preferred; Customer service and at least three (3) years of fine dining server experience preferred; Proficient in large tray service."
Also maybe "Education/Experience" part.
Qualifications: "Characteristics: Must have an outgoing, friendly personality and a cheerful, accommodating disposition; Must remain calm and professional in a fast paced environment. Be organized and utilize time well. Must be a team player."
Skills: "Language Skills And Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner."
Physical Requirements: Could be included under Requirements or maybe a separate section but not in allowed headings. Could put under Requirements as part of requirements. But we have already a Requirements section; we could add physical requirements there as list items.
Physical requirements: "Must be able to work in an environment where smoking is permitted. Must be able to stand, walk and move through all areas of the dining room for a lengthy period of time. Must be able to carry trays which may weigh up to fifty (50) pounds. Must be able to assist with special needs of customers. (i.e.: helping the elderly from their chair, assisting with coats, pulling out chairs for the guests, etc. Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with guests, management, employees, and members of the business community if all situations."
Also "The noise level in the work environment is usually moderately loud." and "Reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions." That's also part of work environment.
We could include those under Requirements as well.
Pay: "Salary Starting Rate $10.70 Compensation Is Negotiable Based On Experience And Education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived."
We need to preserve all substantive info; we can include that as
.
Schedule: "Hours are determined by a 24-hour schedule."
Now we need to decide which sections to output.
We have content for About the role, Responsibilities, Requirements (including qualifications, skills, physical), Pay, Schedule.
But we also have separate Qualifications and Skills headings; we could split them out if we want to follow the instruction to prefer a few substantive sections over many thin ones. However we have enough content to make separate sections for Qualifications and Skills maybe.
But we must not create sections with filler. Qualifications and Skills have substantive content.
Thus we could have sections: About the role, Responsibilities, Qualifications, Skills, Pay, Schedule. Possibly also Requirements? But Qualifications may cover requirements. However the instruction list includes Requirements as a possible heading. We could use Requirements for the mandatory items (age, education, experience, physical) and Qualifications for characteristics, Skills for language skills, etc.
Let's decide:
- About the role: paragraph.
- Responsibilities: list of duties (essential functions + additional duties).
- Requirements: list of mandatory requirements: age 18+, high school diploma or equivalency preferred, 3 years fine dining experience preferred, proficient in large tray service, physical requirements (stand, walk, carry up to 50 lbs, assist special needs, work in smoking environment, noise level moderately loud, reasonable accommodations). Also maybe "Must complete all required SGC Training programs within nine (9) months from commencement of employment." That could be a requirement.
- Qualifications: characteristics: outgoing friendly personality, cheerful accommodating disposition, remain calm professional in fast paced, organized, time utilization, team player.
- Skills: language skills and reasoning ability: excellent communication skills, ability to write routine correspondence, speak effectively, interact well, resolve problems/conflicts diplomatically and tactfully.
- Pay: paragraph with starting rate and negotiable.
- Schedule: paragraph with 24-hour schedule.
We should not include Benefits.
Now ensure we don't repeat info. For example, "Must complete all required SGC Training programs within nine (9) months from commencement of employment." Could be under Requirements.
Also "Attend all necessary meetings." Could be
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive info; not invent or summarize away detail. So we need to include all details from the posting, but we can format as lists. We must not repeat job title as heading. So no heading for "Fine Dining Waiter/Waitress". Good. We must not put Job ID etc. We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to preserve all substantive info: So we need to include all duties, responsibilities, qualifications, characteristics, language skills, physical requirements, pay, schedule. We need to be careful not to lose any detail. Let's extract sections: About the role: maybe a paragraph: "The Fine Dining Waiter/Waitress is responsible for providing professional, friendly, courteous service of food and beverage to every guest. Position requires ability to interact with the public, speak English clearly, and retain details, physical exertion in the form of walking, standing, and turning, bending, and lifting while carrying a large tray. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives." That seems like About the role. Responsibilities: list of essential functions and responsibilities, plus additional duties. We need to list each duty as
- . Could group but must preserve all.
Let's list them:
From "Essential Functions And Responsibilities":
- Report to work on time, well-groomed in full uniform with badge on upper left side of uniform.
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
- Maintain full knowledge of menu, wine list, and daily features.
- Provide prompt, friendly, and courteous service; be hospitable, friendly and polite to all guests, co-workers and management.
- Have a strong understanding of the philosophy and goals associated with a fine dining server and be supportive of them at all times.
- Be knowledgeable of the standards of American Service in a fine dining restaurant as well as proper wine service.
- Greet all guests within one minute in a friendly and courteous manner.
- Serve and clear tables, brush crumbs from tables, replenish beverages as needed.
- Inquire about guest satisfaction within one (1) to two (2) minutes of main course being served.
- Be familiar with all check and cashiering procedures: hold the check until it is requested, present check, and cash out check within four (4) minutes.
- Mentally record guest reactions to the service, food, comfort and atmosphere of the dining room. This information has value. Remarks made to a server, or within their hearing, should be written down and given to the management. A guest’s praise should be sent along as well as complaints.
- Always maintain attentive posture nearby, make eye contact, smile, and have a discreet non-interruptive demeanor.
- Perform any duties assigned by the manager or shift manager.
- Assist all employees in performing their duties whenever required and work as one team.
- Work in a designated area, be attentive to guests at all times and exceed guest’s expectations.
- Adhere to all policies and procedures pertaining to liquor laws.
- Be knowledgeable of Seneca Allegany Casino’s history as well as the map of the property, location of restrooms and telephones, and hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries.
- Complete designated opening and closing side work daily and check with manager or shift manager before clocking out.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
- Understand and comply with all information security policies and procedures at all times.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
- Maintain a professional work environment with supervisors, managers and staff.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- Attend all necessary meetings.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Then "Additional Duties":
- Review all information posted in designated area, including stations, upcoming events, and 86 board, etc.
- Review log book upon start of work shift to identify special table set-up, cover counts, VIP reservations, special guests, and large parties.
- Maintain a neat and organized work station.
- Keep wait stations clean, organized and stocked.
- Pre-bus all tables.
- Responsible for general upkeep of restaurant. (i.e.: Pick up debris or litter from floors, sweep when needed, etc.)
- Follow weekly designated side work duties.
- Visit all tables during service to insure guest satisfaction.
- Upon departure, assist guests with coats and chairs, thank them, and invite them to return.
- Follow all tip out procedures according to standards (i.e.: bartenders, bus person, wine host, etc.)
We need to include all these as list items.
Now Requirements: maybe "Must be 18 years of age or older upon employment; High school diploma or equivalency preferred; Customer service and at least three (3) years of fine dining server experience preferred; Proficient in large tray service."
Also maybe "Education/Experience" part.
Qualifications: "Characteristics: Must have an outgoing, friendly personality and a cheerful, accommodating disposition; Must remain calm and professional in a fast paced environment. Be organized and utilize time well. Must be a team player."
Skills: "Language Skills And Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner."
Physical Requirements: Could be included under Requirements or maybe a separate section but not in allowed headings. Could put under Requirements as part of requirements. But we have already a Requirements section; we could add physical requirements there as list items.
Physical requirements: "Must be able to work in an environment where smoking is permitted. Must be able to stand, walk and move through all areas of the dining room for a lengthy period of time. Must be able to carry trays which may weigh up to fifty (50) pounds. Must be able to assist with special needs of customers. (i.e.: helping the elderly from their chair, assisting with coats, pulling out chairs for the guests, etc. Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with guests, management, employees, and members of the business community if all situations."
Also "The noise level in the work environment is usually moderately loud." and "Reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions." That's also part of work environment.
We could include those under Requirements as well.
Pay: "Salary Starting Rate $10.70 Compensation Is Negotiable Based On Experience And Education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived."
We need to preserve all substantive info; we can include that as
. Schedule: "Hours are determined by a 24-hour schedule." Now we need to decide which sections to output. We have content for About the role, Responsibilities, Requirements (including qualifications, skills, physical), Pay, Schedule. But we also have separate Qualifications and Skills headings; we could split them out if we want to follow the instruction to prefer a few substantive sections over many thin ones. However we have enough content to make separate sections for Qualifications and Skills maybe. But we must not create sections with filler. Qualifications and Skills have substantive content. Thus we could have sections: About the role, Responsibilities, Qualifications, Skills, Pay, Schedule. Possibly also Requirements? But Qualifications may cover requirements. However the instruction list includes Requirements as a possible heading. We could use Requirements for the mandatory items (age, education, experience, physical) and Qualifications for characteristics, Skills for language skills, etc. Let's decide: - About the role: paragraph. - Responsibilities: list of duties (essential functions + additional duties). - Requirements: list of mandatory requirements: age 18+, high school diploma or equivalency preferred, 3 years fine dining experience preferred, proficient in large tray service, physical requirements (stand, walk, carry up to 50 lbs, assist special needs, work in smoking environment, noise level moderately loud, reasonable accommodations). Also maybe "Must complete all required SGC Training programs within nine (9) months from commencement of employment." That could be a requirement. - Qualifications: characteristics: outgoing friendly personality, cheerful accommodating disposition, remain calm professional in fast paced, organized, time utilization, team player. - Skills: language skills and reasoning ability: excellent communication skills, ability to write routine correspondence, speak effectively, interact well, resolve problems/conflicts diplomatically and tactfully. - Pay: paragraph with starting rate and negotiable. - Schedule: paragraph with 24-hour schedule. We should not include Benefits. Now ensure we don't repeat info. For example, "Must complete all required SGC Training programs within nine (9) months from commencement of employment." Could be under Requirements. Also "Attend all necessary meetings." Could be