Fine Dining Server

Job Summary

The Revival Server is responsible for providing exceptional customer service and ensuring an outstanding dining experience for our guests. The main duties include taking orders, delivering food and beverages, and maintaining a clean and organized workspace, all with outstanding communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Additionally, Servers all share the Service Bartender responsibilities as scheduled by management.

Primary Duties & Responsibilities

• Server
  • Know and understand the menu items and specials to answer questions and make recommendations.
    • Take accurate food and beverage orders from guests.
    • Provide excellent customer service to all guests.
    • Input orders into the POS system and ensure accuracy.
    • Serve food and beverages promptly.
    • Prepare and deliver drink refills as requested.
    • Ensure tables are enjoying their drinks and/or meals and take action to correct any problems to deliver a memorable dining experience.
    • Deliver guest checks with accuracy and process payment transactions correctly and efficiently.
    • In compliance with state regulations, ensure all tables and chairs are kept clean during service and after closing and maintain a clean and organized workspace, including condiment stations, menus, and utensils.
    • Perform side work for opening, during shift, and closing as appropriate.
    • Assist food prep staff when requested.
    • Protect the establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies and by identifying guests’ special dietary needs, restrictions, and allergies.
    • Perform basic cleaning tasks as needed or directed.
    • Assist with special events as required, including set up, tear down, serving, and/or bartending.
  • Bartending
    • Courteously greet bar guests, and promote and document orders for drinks.
    • Mix, garnish, and present drinks using standard ingredient recipes and practicing prudent portion control.
    • Keep track of all beverages served and create a check for each guest to maintain accountability for all beverages served.
    • Execute all cocktail beverages for the serving team promptly.
    • Must adhere to all State, Federal, and Corporate liquor regulations about serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
    • Maintain proper and adequate set-up of the bar. This includes stocking all beer, wine, spirits, glassware, paper products, straws, stirrers, condiments, and produce based on projections from the daily functions sheet.
    • Prepare large batch drink mixes, juices, and simple syrup and label them appropriately.

Job Requirements

• Education & Experience
  • High school diploma or equivalent.
  • Previous experience in and knowledge of restaurant operations and industry standards.
  • Familiarity with POS systems and basic computer skills is a plus.
• Skills & Abilities
  • Commitment to guest satisfaction and service excellence.
  • Ability to remain calm and professional in a fast-paced environment.
  • Ability to prioritize and manage multiple tasks efficiently.
  • Attention to detail and a proactive approach to problem-solving.
  • Accuracy and speed in executing assigned tasks.
  • Excellent interpersonal and communication skills.
  • Ability to work well within a team and collaborate effectively.
  • Ability to read, speak, and understand English to follow directions, and procedures, and communicate with the team and guests.
  • Ability to learn and perform all essential job functions accurately and safely with minimal supervision.
  • Ability to become South Carolina alcohol server certified within 30 days of employment.
  • Ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires.
  • Ability to stand and walk for long periods.
  • Frequently required to use hands and arms to reach and handle.
  • Frequently required to climb, balance, stoop, kneel, and crouch.
  • Manual dexterity sufficient to handle equipment and utensils.
  • Ability to adapt to an ever-changing and sometimes stressful work environment.

Job Requirements

• Physical & Mental Requirements
  • Maintain regular and punctual on-site attendance.
  • Work a flexible schedule which may include days, evenings, weekends, and holidays when business requires.
  • Stand and walk for long periods.
  • Frequently required to use hands and arms to reach and handle.
  • Frequently required to climb, balance, stoop, kneel, and crouch.
  • Manual dexterity sufficient to handle equipment and utensils.
  • Ability to push, pull, lift, and carry up to 30 pounds.
  • Ability to adapt to an ever-changing and sometimes stressful work environment.

What we have to offer

• Location: Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston’s French Quarter and Art District.
• Pay $7.25 per hour when serving ($13.00 per hour when bartending) plus generous tips averaging $20-30 per hour.
• Benefits
  • Paid Time Off & Paid Holidays.
  • Earned wage access through PayActiv - access your earned wages before payday!
  • Affordable medical, dental, and vision insurance plans.
  • Company provided life insurance.
  • Short & Long Term Disability and Accident and Critical Illness Insurance.
  • Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%.
  • Referral program & Employee Assistance Program & Tuition Reimbursement Program.
  • Discounts at all Avocet-owned hotels and restaurants.

About us

• Modern cuisine with Southern flair… Tastefully creative…
• Revival tastefully merges traditional local heirloom ingredients with modern concepts and delicious execution.
• A true fusion of old school and new school.
• Working with local farmers to “revive” seasonal, indigenous ingredients has injected a unique spin on our menu and is a nod to our fair city.
• Charleston’s first-ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever-changing canvas of art for all the senses.
• Providing the ultimate guest experiences through a culture that values our team members is our number one priority.
• Time and again we excel in this pursuit as evidenced by our many accolades and awards in the industry.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.