Financial Services - Technology Consulting - Product Manager - Manager

About the Role

The Product and Experience Design (PxD) Team, part of the Platforms competency within FSO Technology Consulting, collaborates with clients to transform their businesses through disruptive innovation and human-centered design. The team helps clients modernize systems, processes, operating structures, and products, applying AI-enabled methods to improve opportunity identification, concept testing, requirements development, and product decision-making. We support the development of high-performing business and customer-facing platforms and services in a rapidly changing and competitive environment.

Responsibilities

• Work with multidisciplinary feature teams to define and launch products and services for large global organizations.
• Use user-centered, data-driven, and AI-enabled methods to synthesize research, identify unmet needs, generate and evaluate concepts, define measurable outcomes, and accelerate product decisions.
• Advocate for users throughout the product lifecycle and apply human judgment to validate AI-generated insights and outputs.
• Simplify complex processes and touchpoints, prioritize opportunities, and use rapid experimentation and prototype-driven development to deliver exceptional experiences.
• Define product roadmaps, manage backlogs, make timely evidence-based decisions, and coordinate teams to release quality products within planned timelines.
• Define appropriate human and agent authorities, evaluation approaches, controls, and feedback loops for AI-enabled features in complex, regulated environments.
• Support business development activities, including pursuits and proposals, and practice-building activities such as mentoring teams and developing training.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 5 years of progressive, post-baccalaureate work experience.
• Alternatively, Master’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 4 years of work experience.

Skills

• Strategy and Organization: Develop product and AI strategies, define product organization and operating models, improve portfolio management.
• Technology Delivery: Drive technology delivery using AI-enabled tools, lead cross-functional teams, advocate for cross-functional practices.
• Product Enablement: Use traditional and AI-enabled product management tools, advise on best practices, embed AI-enabled methods across the product lifecycle.
• Core Consulting: Construct compelling narratives, manage service delivery, maintain client relationships, foster an innovative and inclusive work environment.

Additional Requirements

• Demonstrated experience applying AI-enabled tools and methods across product discovery and delivery.
• Experience setting product vision, defining and managing product roadmaps, and leading product launches.
• Domain knowledge in financial services or another complex, regulated environment.
• Experience managing projects with defined deliverables and budgets, including client relationship management and conflict resolution.
• Understanding of complex information systems and technology organizations.
• Willingness to travel domestically and regionally up to 80%.

Preferred Experience

• Designing, launching, or scaling AI-enabled products in financial services or a regulated environment.
• Defining AI product measures, evaluation criteria, human oversight, controls, and monitoring.
• Helping product organizations adopt new AI-enabled workflows, tools, roles, and ways of working.

What We Look For

We seek self-motivated individuals who thrive in a high-demand, performance-driven environment. Candidates should recognize the importance of teamwork, innovation, and inclusivity in achieving success.