Jobs · Customer Service · Missouri

Financial Services Specialist, Ag & Rural Lending

FCS Financial · Springfield, MO · 1 mo ago
On-siteCustomer Service$43k/yrFull-time

About the role

Are you ready to advance your career with a respected agricultural lending institution and make a positive impact on Missouri communities? If you're proactive, friendly, detail-oriented, and passionate about customer service, this opportunity could be a great fit for you!

Responsibilities

  • Work closely with Loan Officers, interacting directly with member-owners, preparing loan packages, gathering personal data, organizing loan documents, and ensuring completeness and accuracy.
  • Manage complex workflows, including data entry, underwriting, and loan servicing.
  • Process loan servicing action requests, verify compliance, and maintain electronic files.
  • Interpret and satisfy loan approval conditions, reconcile verifications, and submit documents for various government-sponsored loans.
  • Answer phones, assist walk-in customers, process loan payments, provide receipts, and offer various services such as funds held advances, payoff documentation, and notary services.
  • Monitor account maintenance activities, including posting receipts and disbursements, reviewing reports, and correcting customer account entries.
  • Maintain insurance documentation, monitor loan covenants and servicing plans, and handle internal and external mail.
  • Perform general office duties, such as contacting service providers, ordering supplies, scheduling meetings, and handling invoices.

Requirements

  • Minimum of High School Diploma combined with equivalent professional experience.
  • Strong attention to detail and the ability to manage complex workflows.
  • Previous experience in a commercial lending or agricultural finance environment is a plus.

Skills

  • Excellent communication and organizational skills.
  • The ability to multitask and work effectively in a team setting.

Benefits

Starting Salary: $42,500, with potential for growth based on experience.
Comprehensive Benefits: Enjoy a competitive compensation and benefits package.
Growth Opportunities: We are dedicated to your professional development and long-term success.

Pay

$42,500 starting salary, with potential for growth based on experience.

Schedule

Flexible work hours will be considered after the initial training period is complete and based off of the candidates' qualifications and needs.

Qualifications

  • Education: High School diploma or equivalent.
  • Experience: 2 years of related experience or an equivalent combination of education and experience.

Similar jobs

Senior Ag Lender

Adams, Inc.Mason City, IA· 1 wk ago
Finance$25–$30/hrapply on adams-inc.com