Loan Quality Specialist, Ag Lending

About the role

The Loan Quality Control Specialist, Ag Lending will work side-by-side with the Agricultural Loan Officers to assist with quality control, organization, filing, and any other tasks that are necessary. The position will also help with other aspects of the bank as needed.

Responsibilities

• Make sure all closed loans have been reviewed, files are checked for completeness, and all required documentation is accurate.
• Respond to any defects found on any loan review in a timely manner.
• Monitor insurance expiration dates and obtain renewal information from customers if needed.
• Facilitate and assist in any other areas of the bank that may be deemed necessary by management to assure operational soundness and project a positive perception of the bank by its present or perspective customer base.
• Avoid any conflicts of interest and maintain a high level of confidentiality and security while handling company information; verbal and/or written documentation.
• Assist with customer requests in the absence of loan officers and ensure that customer receives a level of service that meets or exceeds expectations.
• Assist in answering the telephone and performing general teller responsibilities as needed.
• Collaborate with auditors to collect documentation for various audits conducted throughout the year.
• Project a positive image for the bank with both current and prospective customers.

Requirements

• High school diploma or GED.
• Bachelor’s degree desired but not required.
• Strong attention to detail.
• Self-starter and capable of working independently and as part of a team.
• Proficient knowledge of MS Word, Excel, and Outlook.
• Agricultural industry knowledge is desired.

Qualifications

• Exceptional knowledge and proficiency of expected outcomes.

Skills

• Attention to detail.
• Team-first attitude.
• Leadership skills.

Benefits

• Health, Vision, Dental coverage.
• 401(k) plan.
• Employee Stock Ownership Plan (ESOP).
• 100% tuition assistance.
• Four weeks paid time off.

About Merchants

Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana. Operating multiple segments, including Multi-family Mortgage Banking, Mortgage Warehousing, and Banking, Merchants Bancorp conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016–2022).