Financial Service Representative II

About the role

As a Financial Service Representative II at our Ottumwa Venture location, you'll be at the forefront of providing top-notch service to our members.

Responsibilities

• Greet members with a friendly smile
• Handle financial transactions accurately
• Aid with account inquiries
• Promote various financial products and services
• Ensure prompt and efficient service to meet members' needs
• Shadow experienced team members for valuable insights into banking

Requirements

• Strong customer service experience
• A positive attitude
• A willingness to learn

Qualifications

• Proficiency in using Credit Union software and tools
• Strong communication skills
• Attention to detail
• Ability to work effectively in a fast-paced environment
• Passion for learning and adapting to new technologies

Benefits

• Health Insurance (3 plans)
• Dental Insurance
• Vision Insurance
• Paid Volunteer Time
• Paid Vacation
• Paid Sick Time
• Paid Holiday (11)
• Education Reimbursement Program
• Flex Spending
• Health Reimbursement Arrangement (HRA)
• Employee Assistance Program (EAP)
• 401(k) Plan - Company Contribution even if you do not participate in plan
• Provided By C1st Life Insurance for Employee: 3 times their annual salary
• Life Insurance for Spouse: $10,000 policy
• Life Insurance for Dependent: $1,000
• Short Term Disability
• Long Term Disability

Schedule

Branch operation hours for the Venture location are Monday-Friday 11am-7pm, Saturday 9am-5pm, and Sunday 10am-4pm.

Skills/Experience

• Proficiency in using Credit Union software and tools
• Strong communication skills
• Attention to detail
• Ability to work effectively in a fast-paced environment
• Passion for learning and adapting to new technologies

Apply Now

If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you. Apply now for this exciting opportunity.

Salary

$20.00 per hour