Financial Service Representative - Bilingual
Earthmover Credit Union · Aurora, IL · 1 mo ago
On-siteFinance$18–$20/hrFull-time
Responsibilities
- Deliver exceptional service to members
- Process member transactions including deposits, withdrawals, transfers, and loan payments
- Educate members on products and services that meet their financial needs
- Open new accounts and assist members with loan applications
- Balance and reconcile cash drawers daily
- Address member questions and concerns professionally and efficiently
- Maintain the confidentiality and security of member information
- Follow all credit union policies, procedures, and regulatory requirements
Requirements
- Previous credit union or banking experience
- Bilingual (English/Spanish)
- Ability to become a Notary Public within 12 months of employment
- NMLS licensed or ability to obtain licensing
- Strong customer service and relationship-building skills
- Able to handle challenging situations with professionalism and empathy
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Cash-handling experience
- Able to multitask and prioritize in a fast-paced environment
- Team-oriented mindset with a willingness to collaborate and support others
Benefits
- Competitive hourly pay: $18–$20 per hour (based on credit union or banking experience)
- Supportive and team-oriented work environment
- Medical, dental, and vision insurance
- Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
- Generous Paid Time Off and Holiday pay
- Annual bonus opportunities
- Cross-selling incentives
- 10% employer contribution to your 401(k)
- Career development and advancement opportunities within the credit union industry
Schedule & Location
- Available Monday through Friday between 8:45 a.m. and 5:00 p.m. (occasional hours until 6:00 p.m.)
- Available Saturdays from 7:45 a.m. to 1:00 p.m.
- Willing to work at any of our five branch locations:
- Batavia
- Oswego
- Yorkville
- Aurora
- Montgomery