Financial Operations Associate, Hybrid, Warwick, RI

About the role

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Financial Operations Associate is responsible for processing, monitoring, and reconciling financial transactions that support scheduled operational cycles for the State of Rhode Island Medicaid Program. This role is transaction‑driven and operational in nature, focusing on system processing, data review, reconciliation, and reporting rather than traditional accounting functions. The Associate works within the Medicaid Management Information System (MMIS) and related banking platforms to ensure accurate execution of payments, recoupments, and adjustments in accordance with established policies and procedures.

Responsibilities

• Process and manage payment transactions, adjustments, recoupments, EFT activities, and accounts receivable postings within MMIS and related financial systems.
• Execute scheduled financial cycle activities, including payouts, recoveries, MCO-related payments, stop payments, manual checks, wire transfers, and bank deposit processing.
• Generate, review, reconcile, and prepare financial reports and transaction summaries to ensure accuracy and support State reporting requirements.
• Research and resolve payment discrepancies, processing errors, and transaction issues while maintaining check inventory, logs, and financial controls.
• Support audits, system enhancements, operational projects, and process improvement initiatives by providing documentation, transaction details, and subject matter expertise.

Requirements

• Strong attention to detail with the ability to accurately process high volumes of transactions in a fast-paced environment.
• Proven problem-solving and analytical skills, including researching, identifying, and resolving discrepancies.
• Ability to prioritize workload, manage multiple tasks, and consistently meet strict deadlines.
• Effective written and verbal communication skills, combined with strong organization, time management, and teamwork abilities.
• Proficiency in Microsoft Office applications, particularly Excel, with experience working in systems-based financial environments and a demonstrated commitment to professionalism and accountability.
• College degree preferred or equivalent relevant work experience.
• Experience in operational finance, payment processing, claims, banking operations, or healthcare administration preferred.
• Medicaid, MMIS, or healthcare financial operations experience is a plus.
• Accounting certification or licensure not required.

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies to build skills and capabilities

Pay

The pay range for this position is $35,000.00 - $50,000.00 per year; base pay may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience.