Financial Counselor

Job Summary and Responsibilities

As our Financial Counselor, you will play a critical role in realizing CommonSpirit Health's mission by assisting patients with the financial aspects of their healthcare journey. This position is responsible for ensuring patients understand their insurance benefits and available financial options, helping them navigate often complex payment responsibilities. You'll work collaboratively with clinic staff and other facilities to ensure efficient, compliant, and patient-centered financial services.

• Perform comprehensive financial counseling, including discussing health insurance benefits, billing practices, pre-collections, and setting up payment arrangements.
• Identify potential financial resources like Medicaid, Marketplace plans, COBRA, and financial assistance programs.
• Obtain pre-authorizations, communicate approvals/denials to clinical staff, provide cost estimates, and assist patients with charity care or financial assistance applications, ensuring they understand all available financial pathways before treatment begins.

Job Requirements

• Required: High School Diploma / General Studies
• Preferred: Experience in health care revenue cycle functions to include insurance or registration preferred, upon hire.
• Experience in healthcare collections, registration or customer service preferred, upon hire.

Pay Range

$16.42 - $23.19 /hour