Financial Center Teller - Watauga Location

About the role

Looking for a role with a strong culture, meaningful member interaction, and great benefits? EECU is seeking a Financial Teller for our Watauga location. In this role, you'll help create a welcoming financial center experience while connecting members with the right products, services, and solutions for their needs. At EECU, excellent service starts with understanding our members. As a Financial Center Consultant I, you'll support members through teller transactions, provide guidance on EECU products and services, and build sincere relationships that help create lifelong members.

Responsibilities

• Deliver a friendly, helpful, and consistent member experience in every interaction.
• Provide a complete service and sales experience that supports member needs and contributes to monthly sales goals.
• Perform a wide range of teller transactions, including deposits, withdrawals, check cashing, and other member service functions.
• Help identify and resolve operational issues with accuracy, professionalism, and care.
• Proactively support marketing initiatives within the branch.
• Build strong rapport with members by providing excellent service and personalized support.
• Provide lobby coverage by greeting members, answering calls, and connecting members with the appropriate team member or resource.

Requirements

• One to two years of experience in a retail, financial services, or customer-facing environment with a focus on excellent service and relationship-building.
• Experience handling cash daily, with the ability to balance accurately without overages or shortages.
• Strong communication skills and the ability to engage comfortably and professionally with members.
• Enthusiasm, professionalism, ownership, and accountability.
• Ability to thrive in a fast-paced environment while prioritizing multiple tasks each day.
• A good listener who is approachable, empathetic, and solutions-focused.
• Relevant computer skills, solid math skills, and strong written communication skills.
• High school diploma or equivalent required.
• EECU will, in compliance with applicable law, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions.
• If offered a position with EECU, candidates must successfully clear a background check, including employment verification, criminal history, and drug screening.

Schedule

This is a full-time/on-site position. Candidates must be available Monday–Friday between 7:30 a.m. and 6:15 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m. Monday-Friday 7:30am- 6:15pm, Saturdays 8:45am-1:15pm.