Financial Center Teller

About the role

HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business — "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations®: To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.

Responsibilities

• Assist members with general account inquiries
• Identify additional products and services that may be beneficial to members
• Basic understanding of branch compliance and auditing
• Basic understanding of all products and services available for members

Requirements

• High School Diploma or General Education Development (GED) certificate
• Experience in customer service, cash handling, or sales preferred
• Bilingual Spanish strongly preferred

Ideal candidates will have excellent multi-tasking skills as well as excellent written and verbal skills. They will have basic knowledge in math, be capable of handling themselves in stressful situations, and pay attention to detail.

Benefits

HAPO Health Benefits

• No cost premium health insurance for all employees, including medical, dental and vision
• Accidental death and dismemberment insurance
• Long term and Short term disability

HAPO Professional Benefits

• Competitive pay
• Pension Plan
• 401K program with match
• Flexible spending account (medical and dependent care)
• 0% interest on select personal loans

HAPO Personal Benefits

• Employee Assistance Program (EAP)
• Paid time off
• 11 paid holidays per year
• Paid Birthday day off
• HAPO Anniversary day off
• Volunteer Opportunities (Both Paid and Volunteer)
• Employee Milestone Anniversary Bonus
• Bilingual Incentive for eligible positions

Pay

Starting Hourly Pay Range (DOE): $20.00 - $28.97. Typically, selected candidates are hired between the minimum and midpoint range, based on applicable experience and qualifications.

Schedule

Must be able to work 35-40 hours a week between the hours of 8:30am – 6:30pm M-F and rotating Saturday 9:00am - 1:00pm.

Training is approximately 2 weeks and will be conducted at our headquarters located in Richland, WA.

Location: On-Site, Yakima (WA).