Financial Center Manager - New Lenox, IL/Mokena, IL and surrounding area

About the role

The Financial Center Manager at Fifth Third Bank will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management.

Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

Requirements

Minimum Knowledge, Skills And Abilities Required:

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions

Supervisory Responsibilities

• Aid in providing employees timely, candid and constructive feedback
• Aid in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth
• Recognize and reward employees for accomplishments

Pay

Total Base Pay Range: $45,100.00 - $85,600.00 USD

Schedule

Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training.