Financial Center Manager - Chicago, IL (Little Village or surrounding area)

About the role

The Financial Center Manager at Fifth Third Bank will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management.

Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

Requirements

Minimum Knowledge, Skills And Abilities Required:

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions

Qualifications

S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Skills

Ability to analyze credit and financial information

Benefits

Comprehensive benefits and differentiated compensation offerings to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

Pay

Total Base Pay Range: $45,100.00 - $85,600.00 USD

Schedule

Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training.