Financial Center Manager (Jeffersonville)

About the role

The Financial Center Manager I will be responsible for the achievement of specified banking center and banking center staff performance goals, on-going achievement, profitability, deposit and loan growth, and fee income. The FCM will build, develop and lead a team that is focused on providing clients with an exceptional client experience by presenting financial solutions to meet the clients’ needs. By focusing on the client, doing the right thing, and striving to make a difference, the team will build long-lasting core client relationships.

Responsibilities

• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development.
• Ensure that banking center performance goals are met or exceeded, within their respective branch and supporting the overall goals of the District and Region.
• Foster an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level.
• Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District.
• Create a team-oriented environment and will foster associate satisfaction through coaching, career development and support.
• Build and maintain strong community alliances and integrate into the communities they serve.
• Act as a mentor for onboarding new associates within their specified market.
• Drive new client acquisition, retention and growth of core consumer and small business client relationships, as well as growing non-interest revenue.
• Build strong internal partnerships with key specialists and partners within FFB to meet client needs and contribute to the growth of the Market in which they serve.

Requirements

• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development.
• Ensure that banking center performance goals are met or exceeded, within their respective branch and supporting the overall goals of the District and Region.
• Foster an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level.
• Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District.
• Create a team-oriented environment and will foster associate satisfaction through coaching, career development and support.
• Build and maintain strong community alliances and integrate into the communities they serve.
• Act as a mentor for onboarding new associates within their specified market.
• Drive new client acquisition, retention and growth of core consumer and small business client relationships, as well as growing non-interest revenue.
• Build strong internal partnerships with key specialists and partners within FFB to meet client needs and contribute to the growth of the Market in which they serve.

Qualifications

• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• Maintain a banking center environment and commitment to exceptional client experience to foster client loyalty and relationship development.
• Ensure that banking center performance goals are met or exceeded, within their respective branch and supporting the overall goals of the District and Region.
• Foster an inclusive and team-oriented environment, leading communication efforts and team collaboration at every level.
• Develop and lead a team who is knowledgeable in bank products, processes, policies and procedures, and willing to help each other and other teams in the District.
• Create a team-oriented environment and will foster associate satisfaction through coaching, career development and support.
• Build and maintain strong community alliances and integrate into the communities they serve.
• Act as a mentor for onboarding new associates within their specified market.
• Drive new client acquisition, retention and growth of core consumer and small business client relationships, as well as growing non-interest revenue.
• Build strong internal partnerships with key specialists and partners within FFB to meet client needs and contribute to the growth of the Market in which they serve.

Skills

• Coaching and/or mentoring in a retail environment.
• Sales and service with previous success in achieving sales and service goals in a retail environment.
• Success in achievement of performance goals.
• High school diploma or general education degree (GED).
• Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred.
• Related experience and/or training.

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

Pay

Pay Range: $52,000-$59,000 annually

Schedule

Typically the Financial Center Manager III is only responsible for leading a single office.