Financial Aid Counselor - Strategic Enrollment Management

About the role

This position is located at the Cal Poly Solano Campus in Vallejo, California. Reporting to the Director of Financial Aid at the Cal Poly Solano Campus, this position supports the university’s efforts to retain and graduate students who need financial assistance by providing a comprehensive program of financial aid and support services. Financial Aid program offerings include grants, loans, work-study opportunities, and scholarships. In accordance with state and federal regulations, a proactive approach will be used to meet and monitor students' financial eligibility.

Department summary

The Financial Aid Office is responsible for the determination of eligibility for and awarding of federal, state, institutional and private grants, scholarships, and work and loan programs in excess of $150M annually to over 13,000 eligible students. The office is responsible for adhering to the regulatory requirements as outlined in federal and state regulations as well as donor and institutional policies and for assuring compliance by the University. The Office's primary function is to provide appropriate financial aid based on federal and state parameters and in keeping with CSU and Cal Poly institutional policies.

Key qualifications

• Working knowledge of the practices, procedures and activities of the Financial Aid and Scholarship Office or the ability to rapidly acquire that knowledge.
• Excellent time management and organizational skills with the ability to take initiative, set priorities, and work independently utilizing resources and problem-solving skills.
• Ability to interpret and apply program rules and regulations.
• Excellent oral and written communication skills, active listening skills, and emotional intelligence necessary to communicate with tact and diplomacy regarding sensitive and confidential financial matters.
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.

Education and experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Salary and benefits

Anticipated Hiring Range: $60,996 - $66,612 Per Year
Classification Range: $60,996 - $86,736 Per Year
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

Equal opportunity and excellence in education and employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.