Financial Aid Coordinator

About the role

The Financial Aid Office is seeking a highly motivated, student-focused, and organized Financial Aid Coordinator to join our team. This full-time position supports the daily operations of the Financial Aid Office and assists prospective, current, and former students and families throughout the financial aid process.

Responsibilities

• Supports the daily operations of the Financial Aid Office
• Assists prospective, current, and former students and families throughout the financial aid process
• Provides guidance regarding financial aid eligibility, application procedures, verification requirements, financing options, and available federal, state, institutional, and private aid programs
• Reviews financial aid applications and supporting documentation, determines eligibility, packages and revises financial aid awards, and assists students in resolving outstanding financial aid requirements
• Serves as a primary point of contact for students and families through in-person, phone, and email communication
• Coordinates the University’s Federal Work Study program
• Maintains compliance with federal and institutional regulations
• Maintains student eligibility and supports outreach and orientation activities
• Assists with general office operations within the Center for Enrollment Services
• Occasional evening or weekend attendance at enrollment events, information sessions, and orientation programs may be required

Requirements

• Strong organizational, communication, and interpersonal skills
• The ability to manage multiple priorities while maintaining attention to detail and confidentiality
• Previous experience in financial aid, higher education, student services, or a related field is preferred

Qualifications

• Highly motivated
• Student-focused
• Organized

Skills

• Excellent communication skills
• Ability to work independently and as part of a team
• Attention to detail
• Confidentiality

Benefits

Details about benefits will be provided upon hire.

Pay

Details about pay will be provided upon hire.

Schedule

Details about schedule will be provided upon hire.

About Batten University

Batten University (batten.edu) is Coastal Virginia's premier university of the liberal arts and sciences. Situated on a 300-acre park-like campus in Virginia Beach, Batten University annually enrolls more than 5,000 learners in all programs in all locations, including nearly 1,700 students in undergraduate, graduate and online programs. Students thrive in average class sizes of 12, and nearly 90 percent of new graduates are employed or enrolled in graduate school within one year of graduation. Through its Environmental Guiding Principles, the University incorporates a commitment to sustainability in every aspect of campus life. Batten University is an inclusive community dedicated to scholarship and service grounded in the liberal arts and sciences, inspiring students to build meaningful lives through engagement in Coastal Virginia's dynamic metropolitan region, the nation and the world.

Location

Batten University has often been defined by its desirable and unique location in Coastal Virginia. Located in Virginia Beach, the University is just minutes from the Atlantic Ocean and the Chesapeake Bay on a beautiful 300-acre park-like campus. The area is home to a host of business, governmental, and cultural institutions, as well as rich historical and natural resources. Nestled in the heart of one of Virginia’s largest metropolitan areas, Batten University is physically insulated from the bustle of the city traffic, and yet the vast resources of its surrounding urban area are easily accessible. Our region is proud of its vibrant city life, sandy beaches, and rich history.

Statement of Non-Discrimination

Batten University is an Equal Opportunity Employer. Applicants are considered on the basis of skills, experience, and qualifications without regard to race, religion, color, creed, gender, national and ethnic origin, age, marital status, covered veteran status, sexual orientation, the presence of non-job-related medical disability, or any other legally protected status.