Financial Aid Coordinator

We’re looking for a detail-oriented Financial Aid Coordinator to serve as the first point of contact for students and internal teams at our San Antonio Campus. In this fast-paced, service-driven role, you’ll provide hands-on administrative and front-desk support, guide students and families through FAFSA completion, manage appointments and reports, and help triage requests across multiple departments. Ideal candidates have a background in financial services or banking and enjoy helping others.

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer a busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter data from FAFSAs and other information when presented.
• Other duties as assigned.

Requirements

• High school diploma or GED required.
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.
• Must be able to work at our Exton, PA campus — Monday - Friday 8am - 5pm.

Skills

• Excellent organizational skills and strong attention to detail.
• Strong verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc).

Benefits

• $20-22 per hour.
• Paid training.
• Tuition waiver after 6 months of employment for you and your immediate family at UTI and Concorde campuses.
• Competitive paid time off (vacation, sick, flexible, holiday).
• Retirement matching: 50% match on the first 6% of your contributions after 90 days.
• 4 weeks of paid parental leave for both birthing and non-birthing parents.
• Health, vision, and dental coverage for you and your dependents.
• Pet insurance through ASPCA.
• Health plan enrollment eligibility starts the first of the month following one full month of employment.

About Us

Universal Technical Institute and its family of schools have built a 60-year reputation, trusted by 35+ industry-leading brands across 16 campuses and 5 technical schools. Beyond the numbers, we care about making a real difference in the lives of our employees and students. Our mission is to expand our reach and increase our impact, one life at a time—and that starts with yours. Come be part of our legacy.