Financial Aid Coordinator

Responsibilities

• Provides comprehensive financial aid services to prospective and current students by administering federal, state, and institutional financial aid programs.
• Provides guidance regarding eligibility, application requirements, and funding options.
• Responsible for accurate and timely processing, awarding, disbursement, and reconciliation of financial aid funds.
• Coordinates Veterans Affairs education benefits.
• Ensures compliance with applicable federal, state, Veterans Affairs, and institutional regulations through accurate recordkeeping, reporting, verification, audits, and ongoing monitoring of regulatory changes.
• Conducts financial aid and scholarship information sessions and assists prospective and current students with completion of applications.
• Tracks student progress on financial aid packages and provides counseling regarding eligibility, requirements, and available federal, state, and institutional funding.
• Performs required verification of financial aid applications.
• Develops programs and processes to ensure proactive, timely, accurate, and comprehensive customer service to students.
• Serves as a campus and community resource for financial aid-related events, programs, and projects.
• Awards, disburses, and reconciles federal financial aid funds.
• Maintains financial aid records and files in compliance with federal, state, and institutional requirements.
• Assists with audits, program reviews, reconciliations, and other compliance activities.
• Conducts research on financial aid regulations and provides recommendations regarding policy, procedures, and compliance.
• Prepares and submits required federal and state financial aid reports.
• Maintains current knowledge of federal and state regulations, policies, and emerging financial aid requirements.
• Assists with implementation of new financial aid programs, processes, regulations, and system changes.
• Provides Veterans Affairs-related services, including counseling, certification, and determination of eligibility and need.
• Serves as a resource for veterans and eligible dependents regarding available education benefits and certification requirements.
• Maintains required documentation and records related to Veterans Affairs education benefits.
• Coordinates with students, Veterans Affairs representatives, and appropriate college departments regarding enrollment certifications and benefit-related issues.
• Maintains knowledge of applicable Veterans Affairs regulations, policies, and certification requirements.
• Creates and maintains consumer information documents regarding financial aid options for students and parents.
• Develops and maintains financial aid informational materials, forms, and resources.
• Ensures student-facing financial aid information is accurate, current, and consistent with federal, state, and institutional requirements.
• Identifies opportunities to improve financial aid processes, services, and student support.
• Performs other duties as assigned.

Requirements

• State Minimum Requirements: A bachelor's degree and financial aid experience. Equivalencies may be considered.
• Must have a valid driver's license.
• NETC Preferred Requirements: A bachelor's degree plus one (1) year of financial aid experience.
• General supervision provided by the Financial Aid Manager.
• May be required to work some evenings.
• Occasional overnight travel may be required for attendance at professional associations, trainings, meetings, and workshops.
• Ability to lift 25 pounds.

Qualifications

• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem resolution skills.
• Strong basic computer software skills as well as exposure to more concentrated financial aid software programs.
• Prioritize emerging issues, handle concurrent objectives and meet deadlines.
• Ability to read, comprehend